Field Service Manager

4 weeks ago


Los Angeles, United States Management Business Solutions Full time
Job DescriptionJob Description

SUMMARY: Management Business Solutions is seeking a Field Service Manager for its client in Los Angeles, CA. The Field Service Manager will be responsible for overseeing a team of 12 highly skilled technicians who troubleshoot, repair, and calibrate analytical instruments used in R&D labs across the Western Region. This role involves managing daily operations, hiring, training, and performance evaluation of technicians.

Responsibilities:

  • Manage and develop a team of Field Service Technicians.
  • Ensure ongoing training and skill advancement for technicians.
  • Maintain adherence to corporate, safety, quality, and ISO17025 standards.
  • Compile and maintain operational records, monitor performance metrics, and report product issues.
  • Oversee calibration of test equipment and ensure compliance with ISO/IEC 17025.

Qualifications:

  • Bachelor’s degree in electrical, mechanical, or chemical engineering, physics, or a related field.
  • 3+ years of experience in a technical services environment.
  • Advanced knowledge of engineering science and technology applications.
  • Proficiency with electronic schematics, testing equipment, and repair tools.
  • Strong analytical problem-solving skills, excellent communication, and exceptional customer service abilities.

 

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER



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