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Evaluation Team Operations Specialist

2 months ago

Eagan, United States K12 Coalition Full time
Job DescriptionJob DescriptionSalary: $24-$26 per hour

About K12 Coalition

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education challenges, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when passionate educators with deep experience as teachers, school leaders and high-level district administrators saw a genuine need for something better. Our divisions include iteach, Teaching Channel, Insight Education Group and Lavinia Group.


About Teaching Channel

Teaching Channel, a division of K12 Coalition, is a trusted partner and one-stop shop for teacher learning and development. From graduate-level courses and professional development programs, to our innovative video platform for self-reflection, coaching and exemplar videos, we are committed to providing engaging learning, positively impacting student achievement, and preparing educators for a lifetime of success.


Location: This is a remote role 


Status: Part-time (Average 20 hours per week, with seasonal fluctuation between 15-25 hours)


The Opportunity

The Evaluation Team Operations Specialist will play a critical role in ensuring our part time Course Evaluator team performs at a top level to deliver high quality service to our graduate level continuing education clients. Teaching Channel Course Evaluators provide personalized feedback and evaluation to educators completing online Continuing Education courses, enriching learning and ensuring a positive interaction with Teaching Channel.


The Specialist will support administrative, operations and hiring needs for the Course Evaluator team, including ensuring courses are properly staffed, data analysis and reporting, communication and engagement, and assisting with the hiring and onboarding process. This is a part time role averaging 20 hours per week, reporting to the Evaluation Manager and Professional Learning Specialist.


What You’ll Do


Ongoing Support for Course Evaluators:

  • Generate and review reports, and verify course evaluator time cards
  • Support evaluators with HRIS system (BambooHR) as needed
  • Manage course staffing - such as replacement course evaluators, sending out books, giving course access, arranging start/end dates
  • Assist with staffing for emergency subbing needs as requested
  • Assist with evaluator offboarding
  • Communicate with Course Evaluators regarding team processes and updates


Collaborate with Evaluation Team:

  • Contribute ideas to support planning and process improvement
  • Support team goals and projects
  • Contribute to a strong team and collegial work environment, and attend monthly team meetings
  • Update and maintain the Evaluator Hub in the Canvas LMS and Evaluation Team spreadsheets and documents
  • Assist in the publication of Evaluation Team newsletters


Perform clerical tasks including:

  • Managing the sub system
  • Entering Support Tickets
  • Responding to/tracking student Collaboration Requests
  • Investigating plagiarism issues
  • Managing evaluator course access in the Canvas LMS
  • Other tasks as needed


Support Hiring and Onboarding new Course Evaluators:

  • Review applications with a resume rubric and assist in the process for selecting new course evaluators several times each year
  • Support onboarding of new evaluators by completing HR tasks
  • Schedule, improve, and implement onboarding sessions


Who You Are

You take pride in maintaining a high bar of excellence - With your attention to detail and ability to navigate ambiguity, you deliver excellence with incredibly high standards. You have an ability to envision the bigger picture.


You have excellent written and verbal communication skills - With the ability to effectively interact with diverse stakeholders, including team members and customers, in a timely manner.


You shine as an effective problem-solver - You own your projects, solve problems proactively and think flexibly. You welcome feedback and apply it to future work. You take pride in meeting deadlines and your ability to manage multiple priorities simultaneously. You learn processes and systems quickly and independently.


You are a strong, intentional relationship builder and collaborative teammate - You have experience creating and maintaining strong relationships by actively listening, communicating effectively in both verbal and written form, and you are able to relate positively and professionally with colleagues. 


You embrace cross-cultural agility - Your experience and leadership promote culturally and linguistically responsive teaching and you utilize your skills to contribute to a culture of diversity, equity, and inclusion.


Qualifications

  • Experience or knowledge of K12 education is preferred
  • Bachelor’s degree preferred
  • Experienced and savvy using technology, including online teaching and learning systems (e.g., Canvas)
  • 2-3 years experience with administrative work, project management, or running a program
  • 1-2 years of experience leading adults
  • Desire to promote culturally and linguistically responsive teaching and utilize your skills to contribute to a culture of diversity, equity, and inclusion


Why Work with Us

We offer the flexibility of a remote work environment, a collaborative team, and an organization committed to equity and lifelong learning.


Compensation for this position: $24-$26 per hour


Our Selection Process

Our selection process typically includes an online application, short phone interview, candidate exercise, final interview and reference check.


Equal Employment Opportunity and Commitment to Diversity

Equity is a driving force behind all of our decisions, including but never limited to hiring diverse professionals and engaging in honest and reflective dialogue on our lived experience and educational practice. We operate with the deep belief that our world, our schools, and our team are made stronger by respecting, listening to, and amplifying the voices of the communities we serve and the world around us. Therefore, our curricular offerings, our work together, and our work with schools, reflect a diversity of perspectives, backgrounds, and experiences.  We strive to deliver services, products, and practices that are deeply rooted in equity for all children. 


We are committed to building a diverse team to contribute to this work. We seek individuals of all backgrounds to apply for this position. We provide equal employment opportunities for all applicants and prohibits discrimination based on race, ethnicity, gender, sexual orientation, age, religion, socioeconomic background or any other factor which cannot lawfully be used as a basis for an employment decision. We encourage all who share our mission to apply.


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