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Phone Sales

4 months ago

Santa Fe Springs, United States Egge Machine Company Full time
Job DescriptionJob Description

Essential responsibility and duties:
Respond to incoming calls, emails, and assist walk-in customers at the parts will-call counter
Process orders according to established Company policies
Resolve product or service problems by clarifying the customer’s concern
Communicate and coordinate with internal departments and company management to ensure high quality and timely execution of customer requests

Required Skills:
Pre-1980s internal engine components knowledge
Proficient in a Microsoft Windows environment
Excellent written and verbal communication skills
Great telephone and e-mail etiquette
Ability to adhere to shifts within hours of operation
Skilled at identifying customer needs and suggesting products and services that will meet those needs
Ability to use a caliper is helpful

Experience requirement:
• High School diploma or GED equivalent
• Minimum of three years automotive parts sales; one year of aftermarket automotive parts sales

Physical requirement:
• Standing 20% Sitting 80%
• Requires full use of hands, finger dexterity, and visual acuity to use a keyboard

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All candidates are subject to a post-employment offer drug screen.

Company DescriptionA manufacturer of pistons and valves, rebuilder of pumps, and supplier of internal enigine parts for pre-1980 domestic gasoline engines.Company DescriptionA manufacturer of pistons and valves, rebuilder of pumps, and supplier of internal enigine parts for pre-1980 domestic gasoline engines.