Community Outreach Educator

3 days ago

Bridgeport, United States Lifebridge Community Services Full time
Job DescriptionJob Description


Join our dynamic and diverse team of professionals making an impact

We believe our team members, clients, and community matter.

Celebrating over 170 years of service, LifeBridge is a leading non-profit behavioral health organization supporting adults, children, and adolescents through mental health and substance use recovery. Our clients benefit from a team of dedicated employees who are diverse, empathetic, warm, experienced, and effective.

As a trauma-informed agency, we acknowledge the physical and mental toll that comes from adverse experiences – but we do not let those experiences be the only defining characteristics for the community or the families we serve. We ensure that all our programs and services are offered through the lens of sensitivity to those lived experiences, and policies, procedures, and spaces are developed to help staff and patients feel physically and psychologically safe.

You’d make a great LifeBridge employee if...

  • You seek to understand and relate respectfully with the various cultures and backgrounds of the people we serve.
  • You believe all people can overcome what may seem like insurmountable challenges.
  • You believe compassion goes a long way in helping individuals manage a crisis, seek help, and achieve wellness.
  • You honor clients’ trust by providing the best care possible.

Job Purpose/Function: This position is responsible for three primary functions - (1) Conduct community outreach and engagement, (2) provide targeted outreach to individuals participating in specific programs, and (3) facilitate educational mental wellness-related workshops and training with external stakeholders. This position has three reporting relationships, known as a dotted-line or matrix reporting structure (see below).

RESPONSIBILITIES:

This position has three reporting relationships, known as a dotted line or matrix reporting structure. Dotted line reporting is receiving work assignments from and submitting completed work to a secondary or indirect supervisor other than your direct or solid line supervisor. The Community Outreach Educator’s primary (direct) supervisor is the Director of Marketing and Development; this supervisor also oversees all community outreach and engagement responsibilities for this position. Meanwhile, this position has two secondary or indirect supervisors from other departments who oversee the targeted outreach and community education/training responsibilities.

Community Outreach and Engagement (direct supervisor – Director of Marketing and Development)

  • Conduct regular community outreach and engagement by participating in community events to bring awareness of LifeBridge services while striving to mitigate mental health stigma;
  • Conduct needs assessment to inform outreach events and schedule;
  • Execute a project plan for community outreach efforts within the assigned region;
  • Maintain data on development and outreach activities;
  • Transport event materials, including carts, tables, chairs, signage, and tents. Travel locally in a personal vehicle (mileage reimbursement available);
  • Work indoors and outdoors during all seasons at community events, parades, and festivals, interacting with clients and community members;
  • Occasional weekend and evening hours required/flex time offered;
  • Manage outreach calendar;
  • Support agency marketing and fundraising event efforts; and
  • Other duties as assigned by direct or indirect supervisor.

Targeted Outreach (indirect supervisor – Senior Director of Behavioral Health)

  • Provide targeted outreach, resource coordination, and Spanish translation as needed to support Bridgeport youth and families with heightened needs; and
  • Other duties as assigned by direct or indirect supervisor.


Community Education and Training (indirect supervisor – President & CEO)

  • Facilitate educational workshops and training (in English or Spanish) related to psychological trauma and cultural awareness with external stakeholders (for example, school personnel, law enforcement, and child welfare workers) intended to help staff and volunteers better understand the lived experience of others;
  • Coordinate and schedule workshops and trainings with external partners;
  • Contribute to an online library of resources and tools to support learning goals and needs of service system providers working with children and families;
  • Manage community education and training calendar; and
  • Other duties as assigned by director or indirect supervisor.


AUTHORITIES:

  • Coordinate attendance and materials at community outreach events.
  • Coordinate and manage training schedule.

EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor’s degree in a behavioral science, education, public health, or social services field;
  • Bilingual in English and Spanish.
  • Excellent organizational, verbal, written, presentation, and interpersonal communication skills;
  • Prior experience in facilitating workshops and presentations is required;
  • High proficiency in Microsoft Office 365, specifically proficiency with SharePoint, Word, PowerPoint, Outlook, and Excel, is required;
  • Strong understanding of aspects of mental well-being, namely the impacts of adverse childhood experiences (ACEs), trauma, and toxic stress;
  • Demonstrated experience partnering with and providing training, guidance, and support to community-based organizations and other institutions;
  • Must prioritize duties, multi-task, and be punctual;
  • Ability to work well independently and in a team;
  • Valid driver’s license and reliable transportation.


Benefits, perks, and support…

  • Benefits package - comprising of medical dental, vision, STD, LTD, FSA, 403B, paid time off.
  • Belonging to a community where teammates are recognized and celebrated.
  • Working for an agency committed to staff wellness.


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