Bilingual Call Center Representative
3 weeks ago
In this role, we are seeking a highly motivated Inside Sales Representative to join our dynamic sales team. The successful candidate will be responsible for handling a high volume of calls per day, making outbound calls/texts, and focusing on closing sales to meet and exceed monthly/quarterly targets set by the company. The ideal candidate must have a background in sales, call center experience preferred, and needs to have the ability to thrive in a fast-paced, high-volume sales environment. Bilingual preferred. You do not need dental experience and we can train you in dental terminology.
Application Question(s):
- Please articulate any sales experience you may have working in a Call Center Environment.
- Sales representatives often meet unhappy customers/patients. Tell me about a time that you turned a negative
- situation with a customer/patient into a positive one, and how you closed the sale if applicable.
- Why should we hire you?
Responsibilities
- Answering inbound telephone calls and making outbound calls (averaging 150 calls per day)
- Identify/ Schedule qualified prospects for consultation
- Provide prospects with information about Dental Implants/Veneers
- Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction
- Accurately enter all data about prospect’s information
- Online chat with prospects including but not limited to Social Media Platforms such as Instagram and Facebook
- Manage follow up process by reaching out to potential patients who have already expressed an interest
- Address caller needs in timely fashion, answer questions, set scheduled consultation
- End of day reports
Qualifications
- Superior sales skills over the phone focusing on building a relationship and "Closing the Sale"
- Strong communication and rapport building skills
- Self-motivation, drive and initiative
- Able to educate consumers on products and service
- Engaging and friendly; excellent interpersonal skills
- Ability to work in a stressful environment and maintain a pleasant demeanor
- Advanced oral and written communication skills
- Dental knowledge preferred
- Strong organizational skills
- Must be a team player
- Commitment to providing excellent customer service
- Basic computer skills
Pay: $25 an hour plus bonus based on sales
Expected hours: 40 per week
8 hour shift
Monday to Friday
Work Location: In person
Benefits
- Base Salary + Commission pay once Sales Goals are met
- Employee discount
- Paid time off
- Schedule
Job Types: Full-time, Contract
-
Service Representative-Ambulatory Services
1 month ago
Downey, United States Kaiser Permanente Full timeDescription: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of one's...
-
LVN II
1 month ago
Downey, United States Kaiser Permanente Full timeJob Summary: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in...
-
LVN I
1 month ago
Downey, United States Kaiser Permanente Full timeJob Summary: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in...
-
Bilingual Customer Service Sales Agent
5 days ago
Downey, California, United States ADHP Dental Full timeJob OverviewWe are currently seeking a dedicated and enthusiastic Bilingual Customer Service Sales Agent to enhance our sales team at ADHP Dental. The ideal candidate will manage a significant volume of calls daily, engage in outbound communications, and concentrate on achieving sales objectives to surpass the targets established by the organization. A...
-
Downey, United States Kaiser Permanente Full timeDescription: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
LVN II
2 weeks ago
Downey, United States Kaiser Permanente Full timeDescription: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
LVN II
2 weeks ago
Downey, United States Kaiser Permanente Full timeDescription: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
LVN II
1 month ago
Downey, United States Kaiser Permanente Full timeJob Summary: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
Downey, United States Kaiser Permanente Full timeDescription: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
Downey, United States Kaiser Permanente Full timeDescription: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work...
-
Appointment Clerk
2 months ago
Downey, United States Kaiser Permanente Full timeDescription: Job Summary:This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.Essential Responsibilities:Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local...
-
Customer Service Representative
1 week ago
Downey, United States Liberty Utilities Full timeCustomer Service Representative Downey, CA, US, 90241 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural...
-
Customer Service Representative
2 months ago
Downey, United States Liberty Utilities Full timePurpose Embark on a customer-centric journey with us at Liberty! As a Customer Service Representative, your primary responsibility is to create positive customer experiences. From handling payments and credit card transactions to processing applications and resolving customer queries, you'll play a crucial role in ensuring customer satisfaction. In...
-
Nursing Attendant
3 weeks ago
Downey, United States Kaiser Permanente Full timeJob Summary: Under the direct supervision of a Registered Nurse or physician, performs a variety of patient care functions as assigned and in accordance with the legal scope of competency and within established standards of care, policies and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the...
-
Customer Service Representative
1 week ago
Downey, United States Liberty Utilities Full timeCustomer Service Representative Downey, CA, US, 90241 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural...
-
LVN II
2 weeks ago
Downey, United States Kaiser Permanente Full timeUnder the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Missi Surgery, Bilingual, Spanish, LVN, Equipment Repair, Physician, Healthcare
-
Dealership Business Development Center Associate
3 months ago
Downey, United States Champion Dodge Full timeJob DescriptionJob DescriptionA background in Sales Business Development Center experience is a plus. The BDC Team Member must be friendly, patient, enthusiastic and a self-motivated team player with outstanding communication skills, and an excellent work ethic. Must be flexible to work weekends, evenings and achieve performance goals.The Sales Business...
-
Call Center
2 months ago
Downey, United States Financial Partners Credit Union Full timeJob DescriptionJob DescriptionAs the Call Center Sales Manager, your role is crucial in leading and overseeing department operations, ensuring exceptional service, and fostering strong Member relationships. You will manage the sales team in achieving goals while ensuring compliance with policies and regulations. Your leadership will drive performance,...
-
Downey, United States Kaiser Permanente Full timeDescription: Job Summary:Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and...
-
Customer Service Representative
1 day ago
Downey, United States Liberty Utilities Full timeCustomer Service Representative Downey, CA, US, 90241 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural...