Bilingual Customer Service Representative
2 weeks ago
Description
We're looking for a Bilingual Customer Service Representative, working in the Healthcare Systems & Services industry in Dallas, Texas, United States.
- Receive requests via telephone regarding Insuranceapplication status.
- Respond to inquiries from Independent and company agents and/oragencies for information and assistance.
- Perform research to respond to inquiries and interpretnotifications to determine most effective response.
- Independently respond to inquiries, grievances,complaints, or appeals ranging from routine to moderate complexity.
Our client provides outsourcing, staffing, consulting andworkforce solutions. Hiring for Engineering,Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturingand Logistics, Sales and Marketing and Administrative roles. For 60 years.Via 5,000 offices in 39 countries.Matching smart people withgreat jobs. Putting to worknearly 700,000 employees worldwide. Helping people like you achieve your potential. Usinginnovative technologies and passion for people to provide you the bestexperience possible. Every single day. Let this be your day.Put their expertise to work for you.You deserve it
Experience Required for Your Success- 2+ years experience in customer service, call center environment strongly preferred
- Prior Insurance experience preferred
- Ability to maintain detailed knowledge of all products andprocedures
- Ability to handle high end customers in a professionalmanner
- Bilingual- Spanish required
- Schedule may vary based on needs of business (hours of Operation M-F 8:00 am- 5:30 pm CST)
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