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Customer Service Representative
2 months ago
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, account management, and order processing
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and improve processes
- Provide feedback to management on customer trends and issues
Qualifications:
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and prioritize tasks
- Proficiency in Microsoft Office and CRM software
Job Type: Full Time (Remote)
Hourly Pay: $27 - $35
Benefits:
In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including:
Discretionary annual bonus based on company and personal performance
Competitive healthcare benefits:
Medical
Dental
Vision
Short Term Disability
Long Term Disability
Life Insurance
Employee Assistance Program
Flexible Spending Account
401k Match
Unlimited Vacation
Live-Well Program:
Annual Health and Wellness stipend
Live-Well days off
Supporting the causes our team cares about
Generous Parental Leave
Employee Discounts
If you are a self-motivated and customer-oriented individual looking to work remotely and make a positive impact, we encourage you to apply for this exciting opportunity.
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