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Operations Specialist

4 months ago

Great Falls, United States Trustar Bank Full time
Job DescriptionJob DescriptionTrustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area. Rapid consolidation in the Bank’s target market has created an opportunity for a community-based commercial bank.

“At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.”

A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers:

“Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.”

Trustar Bank is currently seeking an experienced Operations Specialist responsible for providing high quality customer service . The Operations Specialist provides operational assistance to the deposit operations and treasury management area including but not limited to end user support, new account origination, onboarding and servicing. The Operations Specialist will follow all established policies and procedures of the bank.

Summary of Job Duties:

Monitor and review all Account Maintenance Activity.

Assist with GIL and Bank Reconciliations.

Signature Card Verification/Maintenance.

Assist with Visa Debit Card Maintenance.

Assist with ACH origination files.

Review of online block entries.

Serve as back up to other members of the group.

Provide assistance to other members of the Operations staff.

Other duties as assigned.

Position Requirements:

  • Some college - Bachelor's Degree preferred
  • Minimum of 2-3 years of bank operations or bank branch experience
  • Experience with Jack Henry core strongly preferred
  • Strong computer skills (MS Word and Excel)
  • Ability to work in a team environment.
  • Excellent communication skills, both written and oral
  • Effective problem-solving skills
  • Excellent documentation skills
  • Excellent attention to detail is required
  • Strong analytical skills
  • Strong organizational, time-management, and multi-tasking skills.
Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position and a professional environment. We are an equal opportunity employer.