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Client Services Representative
2 months ago
We are seeking a Client Services Representative (CSR) to join our team You will be responsible for helping customers by providing service information, scheduling, and resolving technical issues. [Pay is based on experience]
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the services and pricing
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills