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Client Services Representative

2 months ago

Sacramento, United States Plumbing Company Full time
Job DescriptionJob Description

We are seeking a Client Services Representative (CSR) to join our team You will be responsible for helping customers by providing service information, scheduling, and resolving technical issues. [Pay is based on experience]

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the services and pricing
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills