Front Desk Associate

2 months ago

Southfield, United States Orchard Lake Pet Resort Full time
Job DescriptionJob Description

Job Title: Pet Care Associate

Reports To: Assistant Manager / General Manager

Compensation: $13/hr - $15/hr + tips

Benefits: PTO, Health Insurance, Vision Insurance, & IRA plan with employer match.

FLSA Status: Non-exempt

The Summary:

  • Provides professional animal care services for pets within our care.
  • Provides exceptional customer service to clients.
  • Provides a safe and clean environment for pets and people.

The Details:

  • Clean up after animals both inside the facility and outside, clean animal rooms and kennels as needed.
  • Feed, water, walk, exercise, and bathe animals as needed in our care.
  • Administer medications as indicated by owners and veterinarian.
  • Answers phone, schedules client appointments and reservations, check-in / check-out pets, handle currency transactions.
  • Bring animals to and from the kennel during check-in and check-out times.
  • Provides basic animal health and grooming services, including bathing animals, trimming nails, and brushing teeth.
  • Maintain the resort as a whole by performing tasks including, but not limited to, sweeping/mopping floors, wiping counters, laundry, washing dishes, taking out trash, cleaning bathrooms, yard work (including raking leaves and shoveling snow) and checking equipment and supplies.
  • Assist other staff members on occasion with such tasks as helping restrain an animal, helping clients with their pets, etc.

**The company reserves the right to add or change duties at any time.

Job Qualifications:

  • Ability to lift up to 50 pounds and team lift up to 150 pounds.
  • Ability to withstand prolonged exposure to water and soaps.
  • Ability to stand for extended periods of time.
  • Ability to fully communicate in English.
  • Ability to withstand prolonged exposure to dog and cat hair and allergens.
  • Must be able to frequently walk, stoop, kneel, crouch, bend, lift, reach, and handle heavy equipment.
  • Ability to carry out instructions furnished in written, oral, or diagram form.
  • Ability to use basic computer functions and program utilized by the pet resort.
  • Must be able to work most weekends and on/around major holidays during busy times.
  • Must be at least 18 years of age.
Company DescriptionOrchard Lake Pet Resort is a small, privately owned facility that has been in business almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for Dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve. We're a work-hard, play-hard kind of business and enjoy coming to work each day.Company DescriptionOrchard Lake Pet Resort is a small, privately owned facility that has been in business almost 30 years. We offer Boarding, Daycare, and a variety of Grooming services for Dogs. Our goal is to provide the exceptional care our customers expect, along with the personal love and attention that pets deserve. We're a work-hard, play-hard kind of business and enjoy coming to work each day.

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