Customer Service Representative
1 month ago
Title: Customer Service Specialist
Location: Kirkland, WA
Salary: $24.50-$26.50
Perm, full time and on site
Position Summary:
Our real estate client seeks a National Leasing Specialist/Customer Service Specialist with 2+ years call center experience. This role involves handling prospect and resident calls and chats, including application status requests, move-in/move-out experiences, escalations, and light maintenance. Responsibilities include training and mentoring teammates, ensuring call quality, and providing exceptional customer service.
Primary Responsibilities:
- Convert inquiries into property tours and appointments.
- Provide excellent customer service.
- Conduct virtual tours with enthusiasm.
- Maintain knowledge of our client's 300+ properties and their amenities.
- Enter prospect information accurately into Yardi CRM.
- Ensure detailed notes on guest cards for effective communication.
- Redirect calls appropriately.
- Manage and respond to the Yardi CRM queue.
- Follow up with properties on specials.
- Handle resident calls and application statuses.
- Mentor teammates and manage interactions through Zendesk.
- Participate in team environment positively.
Qualifications:
- Customer service experience required.
- 6+ months in our client's contact center or 2+ years in another call center.
- Property management experience desired.
- Strong customer service and interpersonal skills.
- Yardi CRM and ADP experience preferred.
- Ability to adapt quickly, multitask, and provide creative solutions.
- Proficiency in Microsoft Office products.
- Valid driver’s license, vehicle, and insurance.
- Regular attendance and professional appearance required.
- Compliance with our client’s policies and Fair Housing laws.
-
Customer Service Representative
3 days ago
Kirkland, United States Magic Connections Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Magic Connections. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
2 weeks ago
Kirkland, United States Magic Connections Full timeJob DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Magic Connections. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
-
Customer Service Representative
2 months ago
Kirkland, United States CareerPaths NW Full timeOur client, a prominent player in the material handling industry, specializes in offering top-notch solutions including forklifts and industrial vehicles. They are in search of a dedicated Customer Service Representative to join their dynamic team. This role focuses on promoting and increasing the sale of assigned products and services to meet territory...
-
Customer Service Representative
1 week ago
Kirkland, United States Leggett & Platt Incorporated Full timeWe make life more comfortable. Leggett & Platts overall mission is a commitment to enhance lives by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platts inv Customer Service Representative, Customer Service, Representative, Aerospace, Product Development, Retail
-
Customer Service Representative
2 weeks ago
Kirkland, United States U-Haul Full timeCompensation Range: $16.28 to $26.00 Hourly Location: 12000 NE 85th St, Kirkland, Washington 98033 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
1 week ago
Kirkland, United States U-Haul Full timeCompensation Range: $16.28 to $26.00 Hourly Location: 12000 NE 85th St, Kirkland, Washington 98033 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
4 days ago
Kirkland, Washington, United States Domino's Franchise Full timeJob OverviewDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and organized work environment.Key ResponsibilitiesGreet customers and take...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Kroger Family of Companies Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kroger Family of Companies. As a Lead Sales Associate, you will play a key role in creating an exceptional customer experience and driving sales growth in our retail department.Key Responsibilities:Provide outstanding customer service to...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Michaels Stores Full timeAbout Michaels StoresMichaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring that our stores meet the highest standards of quality and service.Key ResponsibilitiesProvide fast...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Domino's Franchise Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.**Key Responsibilities**Provide exceptional customer service to ensure customer satisfaction and loyalty.Operate the register to process sales, collect payment, and handle customer transactions.Maintain...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Constance Ann - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Constance Ann - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, promoting State Farm products, and providing exceptional service to...
-
Customer Service Representative
4 days ago
Kirkland, Washington, United States Leggett & Platt Incorporated Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Leggett & Platt Incorporated. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesManage...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Magic Connections Full timeJob OverviewAt Magic Connections, we are seeking a highly motivated and customer-focused professional to join our team as an Entry-Level Customer Account Representative. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and are eager to learn and grow with our company.Key Responsibilities:Develop and...
-
Customer Service Representative
2 weeks ago
Kirkland, United States InstepMG Full time $50,000 - $55,000Job DescriptionJob DescriptionOur company has an immediate opening for a Customer Service Representative for our client located in the Seattle metro area.The position entails being the primary customer support for our contact center. Success in this position requires that the Customer Service Representative be able to work independently with little to no...
-
Kirkland, United States TBG | The Bachrach Group Full timeLeasing Specialist/Customer Service Representative NEEDED!!! 20 OPENINGS LOCATED IN KIRKLAND, WA for a NATIONAL REAL ESTATE DEVELOPER If you have a background in call centers, hospitality, and real estate customer service/brokerage this is your role! A minimum of 3 years in a customer service-related field is required preferably in a call center This role...
-
Kirkland, United States TBG | The Bachrach Group Full timeLeasing Specialist/Customer Service Representative NEEDED!!! 20 OPENINGS LOCATED IN KIRKLAND, WA for a NATIONAL REAL ESTATE DEVELOPER If you have a background in call centers, hospitality, and real estate customer service/brokerage this is your role! A minimum of 3 years in a customer service-related field is required preferably in a call center This role...
-
Customer Service Representative
2 days ago
Kirkland, Washington, United States Karen Chow - State Farm Agent Full timeJob Description**Position Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service...
-
Entry Level Customer Service
2 weeks ago
Kirkland, United States Magic Connections Full timeJob DescriptionJob DescriptionA thriving Customer Service and Sales firm, Magic Connections is a dynamic team that serves the Seattle community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to...
-
Entry Level Customer Service
3 days ago
Kirkland, United States Magic Connections Full timeJob DescriptionJob DescriptionA thriving Customer Service and Sales firm, Magic Connections is a dynamic team that serves the Seattle community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to...
-
Kirkland, United States TBG | The Bachrach Group Full timeLeasing Specialists/Customer Service Representatives Needed!20 Openings Available in Kirkland, WA for a National Real Estate DeveloperIf you have experience in call centers, hospitality, or real estate customer service/brokerage, and want long-term growth and longevity within a prestigious real estate firm, this is the perfect opportunity for...
