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Case Manager

2 months ago

Beverly Hills, United States Direct Counsel, LLC Full time
Job DescriptionJob Description

Direct Counsel is seeking two Bilingual Case Managers to join a boutique law firm located in Los Angeles, CA. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person.
  • Order medical records from providers and communicate with clients and providers during the course of treatment.
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble support for submission to carriers
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney

Requirements

Qualifications

  • Communicate effectively in writing and verbally in English and Spanish (required)
  • Bachelor’s degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred.
  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies and medical providers.
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook

Benefits

  • Competitive compensation package, salary, benefits, bonus