Case Manager

1 day ago


Beverly Hills, California, United States Direct Counsel, LLC Full time
Job Title: Case Manager

Direct Counsel, LLC is seeking a highly organized and detail-oriented Case Manager to join our team in Los Angeles, CA.

Job Summary:

We are looking for a skilled Case Manager to assist our attorneys in developing settlements, preparing documents, and communicating with clients and providers. The ideal candidate will be customer-focused, empathetic, and able to work effectively in a fast-paced environment.

Responsibilities:
  • Interact daily with clients, via telephone and in person, to provide support and guidance.
  • Order medical records from providers and communicate with clients and providers during the course of treatment.
  • Obtain documents necessary to support injury and/or liability positions.
  • Interact with insurance carriers and healthcare providers to secure records and account balances.
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
  • Work directly with multiple coworkers involved in the management and support of case files.
  • Maintain organized case files.
Requirements:
  • Communicate effectively in writing and verbally in English and Spanish.
  • Bachelor's degree (preferred).
  • Prior experience as a Personal Injury Case Manager preferred.
  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies, and medical providers.
  • Ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills along with attention to detail.
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook.
Benefits:

Competitive compensation package, salary, benefits, bonus.


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