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Mobility Dispatcher

3 months ago

Forest Hill, United States Hart to Heart Ambulance Service Inc Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

The Mobility Dispatcher functions as an administrative specialist at our corporate headquarters in Harford County. Responsibilities include dispatching mobility units and ensuring all transport requests are met in a timely manner.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Able to work 10AM-6PM Full-Time
  • Ensure that all transport requests are picked up in a timely manner
  • Ensure all crews are accounted for at all times
  • Ensure clients are notified of any delays in transports
  • Update schedule throughout the shift
  • Dispatch transport requests and relay appropriate information to field crews
  • Perform all duties of the customer service representative
MINIMUM QUALIFICATIONS


  • Must have current Public Service Commission For-Hire License or obtain within 60 days of hire
  • At least 2 years customer service experience required; 1 year dispatcher experience preferred
  • Excellent verbal and interpersonal skills
  • Strong organizational skills
  • Ability to multitask and maintain composure under pressure in a very fast-paced environment
  • Ability to work independently and solve problems
  • Strong data entry skills and knowledge or Microsoft Office
  • Knowledge of service area preferred
Pay Rate: Starting at $16.00


Work Remotely

  • No
Job Type: Full-time

Pay: $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:

  • 8 hour shift
  • 10AM-6PM
Experience:

  • Customer Service: 2 years (Required)
  • Call Center: 1 year (Preferred)
  • Dispatching: 1 year (Preferred)
  • Microsoft Excel: 2 years (Preferred)
  • Data Entry: 2 years (Preferred)
License/Certification:

  • Public Service Commission License (Preferred)
Work Location: In person