Customer Service Support Representative
1 month ago
The responsibilities include, but are not limited to the following
-Handles customer service calls, emails
-Creates and maintains customer files
- Sales Order entry and invoicing
-Coordinating with Salespeople and the follow up of leads
-Issuing RMA’s for returns
-Compiling sales reports for inside team and outside sales
-Experience with CRM software a must, Prophet a plus
-Assist in marketing efforts
*5 years+ customer service experience, dealing with business to business and trade customers.
*Preferred candidate has real experience with Prophet (or other CRM software, Salesforce etc.) and, Microsoft software, SAGE, and any graphic programs),
* Needs someone who has been working with Prophet or another CRM program daily, not “has worked with it”.
* Worked in Customer Service for a manufacturer.
Company DescriptionWe are one of the top staffing companies in the U.S. and Canada. 900+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.Company DescriptionWe are one of the top staffing companies in the U.S. and Canada. 900+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.-
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