We have other current jobs related to this field that you can find below

  • Wireless Sales Associate

    1 month ago

    Ottawa, United States OSL Retail Services Full time

    Overview: Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing...

  • T Mobile Neighborhood Retailer Sales Associate

    3 months ago

    Ottawa, United States GP Mobile, An Authorized T-Mobile Retailer (Central) Full time

    Job DescriptionJob DescriptionChase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US!Looking for candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast paced environment, GP Mobile is the...

  • Retail Sales Associate

    3 months ago

    Ottawa, United States Maurices Full time

    Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Sales Route Specialist

    6 days ago

    Ottawa, Illinois, United States FRITO LAY Full time

    Country:United States of AmericaState:IllinoisCity:OttawaZip Code:61350Job Category:Route SalesReq ID:445343Is Full Time?:YesEmployment Type:EmployeePay Rate:$64,272 / year target earningsWork Schedule:Varying Schedule at 45 Hours per WeekPosition OverviewThe Sales Route Specialist is a full-time role dedicated to the distribution, promotion, and...

  • Retail Store Associate

    2 months ago

    Ottawa, United States CVS Corporation Full time

    / / Retail Store Associate **Job ID:** 798657BR **Category:** Cashier **Address:** 110 East Norris Dr **Location:** Ottawa, IL **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and expertise, you...

  • Enterprise Account Executive

    1 month ago

    Ottawa, United States SoLink Full time

    Enterprise Account Executive (AE) Solink is a different kind of data-analytics software company. We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss...

  • Insurance Sales Consultant

    5 hours ago

    Ottawa, Illinois, United States Farmers Insurance - District office 09 Full time

    Job OverviewPosition Summary:Farmers Insurance is seeking a driven and community-oriented individual to fill the role of Insurance Sales Representative. This position offers a unique opportunity to gain valuable experience and insights into the insurance industry while working alongside a successful Farmers agent. Ideal candidates will be self-motivated and...

  • Insurance Sales Consultant

    5 days ago

    Ottawa, Illinois, United States Farmers Insurance - District office 09 Full time

    Job OverviewPosition Summary:Farmers Insurance is in search of a driven and community-oriented individual to take on the role of an Insurance Sales Representative. This position offers a unique opportunity to gain valuable experience and develop essential business acumen while working alongside a leading Farmers agent. If you are a self-motivated individual...

  • Insurance Sales Consultant

    5 hours ago

    Ottawa, Illinois, United States Farmers Insurance - District office 09 Full time

    Job OverviewPosition Summary:Farmers Insurance is in search of an enthusiastic and community-focused individual to take on the role of Insurance Sales Representative. This position offers a unique opportunity to engage in a sales producer program that allows candidates to enhance their skills and gain valuable business insights while working alongside a...

  • Retail Store Associate

    2 months ago

    Ottawa, United States The UPS Store of Ottawa, IL Full time

    Job DescriptionJob DescriptionJob Description: The UPS Center Associate is responsible for delivering exceptional customer service to retail customers by efficiently handling packages and processing courier shipments. This role involves operating equipment such as copiers, fax machines, binding equipment, laminators, and point-of-sale devices while providing...

  • Sales Associate

    4 months ago

    Ottawa, United States Goodwill Full time

    Shifts Needed: Nights and Weekends Sales Associates are responsible for all duties as assigned by the Store Manager, Assistant Store Manager and Department Manager, including: the selling, stocking and pricing of store merchandise completing customer transaction through the use of a cash register straightening of racks, shelves, and other areas of the...

  • Sales Associate

    2 months ago

    Ottawa, United States Goodwill Full time

    Shifts Needed: Nights and WeekendsSales Associates are responsible for all duties as assigned by the Store Manager, Assistant Store Manager and Department Manager, including:the selling, stocking and pricing of store merchandisecompleting customer transaction through the use of a cash registerstraightening of racks, shelves, and other areas of the sales...

  • Licensed Insurance Sales Representative

    3 weeks ago

    Ottawa, United States Farmers Insurance - District office 09 Full time

    Job DescriptionJob DescriptionJob Summary:Seeking Insurance Sales Apprentices! Farmers Insurance is looking for an entrepreneurial, community centered, sales-minded individual to join our team in the Ottawa area. This sales producer program provides the opportunity for an agent candidate to develop their skills and business knowledge while employed with a...

  • Electrical Construction Supervisor

    6 days ago

    Ottawa, Kansas, United States Rogers Corporation Full time

    ABOUT ROGERS CORPORATION With a workforce exceeding 1500 and 12 locations across the nation, Rogers Corporation stands as the foremost self-performing electrical, data, and lighting contractor in the United States. Our expertise spans from comprehensive electrical construction to national rollout and renovation initiatives, as well as preventative...

  • Customer Service Representative

    6 days ago

    Ottawa, United States PremierBank Full time

    Position Title: Customer Service Representative Department: Retail Position Reports to: Client Service Manager Position Supervises: No Direct Reports Position Summary: Support the companys mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling...

  • Customer Service Representative

    6 days ago

    Ottawa, United States First Federal Bank Full time

    Position Title: Customer Service RepresentativeDepartment: RetailPosition Reports to: Client Service ManagerPosition Supervises: No Direct ReportsPosition Summary: Support the company's mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling...

  • Electrical Supervisor

    1 day ago

    Ottawa, United States Rogers Electric Full time

    Why Choose Rogers Electric:Supportive, collaborative, and welcoming workplace cultureCommitment to stability and growth within the electrical sectorCareer advancement opportunities in the electrical fieldComprehensive medical, dental, and vision insurance plansFlexible Spending Account (FSA) and tax-advantaged Health Savings Account (HSA)Employer-sponsored...

  • Retail Customer Service Cashier

    3 months ago

    Ottawa, United States Love's Travel Stops & Country Stores Full time

    Req ID:  434774 Address: 203 E. 27th Ave Ottawa, KS, 66067 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development Welcome to Love’s! At Love’s, our cashiers work in a fast-paced environment and maintain clean places while...

  • Assistant Manager

    2 weeks ago

    Ottawa, United States Sparkle Express Car Wash Full time $16 - $17

    Sparkle Express Car Wash in Ottawa, IL, is Hiring an Assistant Manager!Are you ready to take your career to the next level with a fast-growing company? Sparkle Express Car Wash is looking for a driven, customer-focused individual to join our leadership team as an Assistant Manager. In this role, you'll be instrumental in ensuring our customers have an...

  • Merchandiser

    1 week ago

    Ottawa, United States Jacent Strategic Merchandising Full time

    MerchandiserOur merchandisers are the heart and soul of Jacent. They’re on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel – right in their own community. Our people are what makes us special and makes us the #1 impulse merchandising company in North America. We are looking...

Retail Sales Supervisor

2 months ago

Ottawa, United States Vyve Broadband Full time
Job DescriptionJob Description

Supervisor-Retail Care
General Purpose: Consistently supervises and provides ongoing coaching, feedback, and support to retail representatives at Vyve Broadband. Enforces the organizations integrity of sales and service, cash audit compliancy and assures accurate revenue, operational effectiveness and the ultimate satisfaction of customers in our markets.
 
DUTIES AND RESPONSIBILITIES

  • Supervises, interviews and hires retail center representatives.
  • Sets performance standards and goals, monitors progression, identifies both positive and negative performance trends to ensure attainment of revenue goals and performance targets.
  • Track and report on complaint trends and submit recommendations to Manager/Director for employee education needs and operational enhancements.
  • Coaches, performs correctives as necessary and performs annual reviews.
  • Handles difficult customer inquiries and complaints referred to by other call center representatives.
  • Coordinates and schedules work assignments relating to subscriber inquiries, customer care calls and complaints/escalations.
  • Monitors inbound calls and in-person interactions to ensure professionalism, accuracy and use of proper in given to customers (end-users).
  • Monitors productivity daily/weekly/monthly and reports results to Manager and/or Director.
  • Consistent exercise of independent judgment and discretion on significant operational matters.
  • Determines work procedures, prepares work schedules that maintains call volume handled and expedited workflows.
  • Provide guidance to representatives in the resolution of difficult situations. Ensures competence and continuity through effective training, motivation, coaching, development and recognition.
  • Ensures that the goal of gaining, retaining and exceeding customer expectations is being performed by call center employees on a consistent daily basis.
  • Studies, creates and standardizes procedures to improve efficiency of representatives.  
  • Distribute and reinforce written guidelines regarding changes to policies and procedures as outlined by Management team.
  • Maintain current and accurate monitoring statistics and performance metrics.
  • Exhibits strong understanding and knowledge of call center operations.
  • Act as a role model and mentor to all representatives.
  • Maintain professional working relationships with personnel from all departments.
  • Regular, consistent and punctual attendance. Must be able to work nights, weekends and various schedules as necessary.
  • Participates in special projects and performs other duties as assigned.
SUPERVISORY DUTIES
Supervises the day-to-day operations of remote retail locations, is directly involved with, and exercises independent judgment with respect to the following:  
  1. Interviews candidates for open positions and makes recommendations for hire, rehire, or         promotions.
  2. Reviews and approves employee schedules, which includes requested time off and ensures sufficient staffing levels through scheduling and assignment of overtime as needed.
  3. Coaches and counsels’ employees in the areas of under-performance. 
  4. Makes initial determination regarding whether an employee under his/her direction and control should be counseled and/or disciplined and makes recommendations as to the nature of the discipline regarding the same, including the issues of corrective actions and Performance   Improvement Plans (PIPs).  Delivers correctives in timely manner to employees.
  5. Provides ongoing coaching/mentoring to improve performance and overall team effectiveness.   6. Assigns work to employees based on the specific skills, training, experience, and availability of the individuals under his/her direction and control and ultimately is responsible for the completion of said assignments.
  6. Assesses, prioritizes, and alters work assignments of direct reports on a day-to-day basis as operational needs require. 
  7. As needed, conduct periodic meetings (daily, weekly and/or monthly) with direct reports to       provide training on proper techniques, sales, services, and monthly progress reports. 
  8. Prepares, conducts, or gives input to performance evaluations for employees under his/her        direction which is considered by the Company in determining annual merit increases. 
  9. As needed, makes recommendations for termination based on employee’s performance and/or behavior. 
  10. Travel up to 50% of the time to various retail centers/sites; perform audits, coaching/feedback.
QUALIFICATIONS
  • Associate degree or work experience equivalent required.  
  • Minimum 3-5 years supervisory or management experience required. 
  • Proficiency in using Office software: Microsoft Word, Excel required. Broadhub/GLDS Order Entry System and cloud-based phone system knowledge preferred.
  • Strong leadership and supervisory skills.  A change agent that can motivate the team.    
  • Strong oral and written communication skills.
  • Customer-centric focused.  
  • Excellent analytical problem solving and conflict resolution skills.
  • Ability to work well under pressure, while performing multiple tasks.
  • Ability to work as a productive member of a team.
  • Ability to work a flexible schedule, including nights and weekends.
What’s in it for you…
  • Culture. A fun and supportive team to be a part of
  • Support. Supervisors and managers that care about your personal success and growth.
  • Advancement. Significant training and assistance to be successful.
  • Benefits. Subsidized medical, dental, vision plan. Voluntary life insurance and disability coverage are available. Company paid life insurance, vacation, holiday, and sick pay.
  • Future. 401k to help set you up in life and time-off with pay to enjoy your life (after meeting employment eligibility)
  • Compensation. Base pay plus commission that puts you in the driver’s seat of how much you earn.
  • Courtesy Services. Employees living within our serviceable areas are eligible for free or reduced priced Internet, video and voice services.

Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required.
Vyve Broadband, Northland Communications, and Eagle Broadband are equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

Powered by JazzHR

TfwlfZszFY