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Desktop Support Technician
2 months ago
Job Title: IT Technician (Field Technician)
Location: Wilmington, MA 01887
Duration: 12+ Months
Job Description:
- As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards, and keyboards.
- You may also perform whole unit swaps, repair, or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the client Call Management system using Company provide phone.
Key Qualifications:
- 1+ Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- Ability to resolve basic / non-complex problems as directed.
