Clinical Administrative Coordinator
2 weeks ago
******************MUST LIVE IN INDIANA***************************
We have an immediate need for some medical administrative coordinators.
8-hour shift schedules during our normal business hours of 8:00am – 8:00pm EST, Monday – Friday
Primary Responsibilities:
- Manage administrative intake of members
- Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
- Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
- Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age or older
- 2+ years of customer service experience
- Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 8:00pm EST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications:
- Experience working in a call center
- Clerical or administrative support background
- Bilingual fluency in English/Spanish
- Experience working in a hospital, physician’s office or medical clinic setting
- Experience working within the health care Industry and with health care insurance
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