Medical Assistant for a Managed Care Clinic

7 days ago


Augusta, United States EVOLVE MANAGED CARE SOLUTIONS Full time
Job DescriptionJob Description
Medical Assistant- Managed Care/ Case Management 
·       One (1) year related experience.·       CMA certified ·       Strong interpersonal skills with patients and co-workers.·       Proven ability to interact professionally and empathetically with patients and their families, particularly in sensitive situations.·       Ability to field and manage a high volume of interaction with patients and their families.·       Ability to balance multiple responsibilities and shift priorities as needed.·       Ability to consistently prioritize patient care over other work demands.·       Be able to maintain strict confidentiality with experience applying sound judgment and discretion.·       Have excellent communication skills with the ability to communicate verbally and in writing.·       Ability to work with mental health populations, including autistic children.
Preferred Qualifications: ·       Positive Personality·       Self-motivated and detailed oriented ·       Eager and excited to learn new things ·       Electronic Medical Record experience·       Experience with Microsoft Office products  Special Conditions: ·       Needs to be forward-thinking and able to drive practice and patient goals. 

Role and Responsibilities: ·       Answer phone calls, emails, and in-person inquiries·       Communicate with patients to set up and schedule optimal appointment times.·       Facilitate and engage as an integral part of the team and workflow by helping where needed and communicating needs.·       Gather and track medical information from patients. ·       Organize and input data into electronic health records. ·       Inquire and process patients’ health insurance. ·       Support office with administrative and secretarial tasks ·       Communicate with the internal office team and providers to ensure patients are helped, and everyday tasks are accomplished. ·       Understand and maintain HIPAA regulations. ·       Perform TMS. (Onsite Training)·       Perform duties of differing service platforms and any other responsibilities required. ·       Act as liaison between patients, providers, and care team·       Pays close attention to details and documentation.·       Exhibits ability to be flexible to address patient needs as they arise.·       Communicates clearly with patients’, family, and medical care team.·       Exhibits strong interpersonal skills.·       Works well with a diverse population.·       Knowledge of Microsoft Office programs   

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