Medical Assistant for a Managed Care Clinic
2 weeks ago
Medical Assistant- Managed Care/ Case Management
One (1) year related experience.
CMA certified
Strong interpersonal skills with patients and co-workers.
Proven ability to interact professionally and empathetically with patients and their families, particularly in sensitive situations.
Ability to field and manage a high volume of interaction with patients and their families.
Ability to balance multiple responsibilities and shift priorities as needed.
Ability to consistently prioritize patient care over other work demands.
Be able to maintain strict confidentiality with experience applying sound judgment and discretion.
Have excellent communication skills with the ability to communicate verbally and in writing.
Ability to work with mental health populations, including autistic children.
Preferred Qualifications:
Positive Personality
Self-motivated and detailed oriented
Eager and excited to learn new things
Electronic Medical Record experience
Experience with Microsoft Office products
Special Conditions:
Needs to be forward-thinking and able to drive practice and patient goals.
Role and Responsibilities:
Answer phone calls, emails, and in-person inquiries
Communicate with patients to set up and schedule optimal appointment times.
Facilitate and engage as an integral part of the team and workflow by helping where needed and communicating needs.
Gather and track medical information from patients.
Organize and input data into electronic health records.
Inquire and process patients health insurance.
Support office with administrative and secretarial tasks
Communicate with the internal office team and providers to ensure patients are helped, and everyday tasks are accomplished.
Understand and maintain HIPAA regulations.
Perform TMS. (Onsite Training)
Perform duties of differing service platforms and any other responsibilities required.
Act as liaison between patients, providers, and care team
Pays close attention to details and documentation.
Exhibits ability to be flexible to address patient needs as they arise.
Communicates clearly with patients, family, and medical care team.
Exhibits strong interpersonal skills.
Works well with a diverse population.
Knowledge of Microsoft Office programs
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