Medical Administrative Assistant

3 weeks ago


Baltimore, United States Tuerk House Full time
Job DescriptionJob DescriptionTuerk House is proud to be acknowledged by Newsweek as a top recovery center in Maryland. as one of “America’s Best Addiction Treatment Centers” for the past two years

Come and join and grow with The Tuerk House team, work in the recently renovated campus and where we just completed a $10.2 million project that includes a pharmacy and a state-of-the-art café where patients can choose from healthy food options. It also includes 18 more beds for in-patient detox treatment. There are currently 40 beds in use, and by the end of 2023, the Tuerk House hopes to have 92 beds in which people can recover comfortably.

The responsibilities of a Medical Administrative Assistant change on a daily basis and depends on the type of facility they work at. A few of these include checking in patients for appointments, scheduling appointments, answering phones, maintaining patient records, and working with insurance companies for billing.

Responsibilities

  • Insurance verification
  • Pre Authorization with PPO/HMO Insurance
  • Submitting authorizations through Medicaid and private insurance company portals
  • Sending out insurance billing
  • Checking patients in for appointments
  • Proficient with electronic health record system
  • Proficient in Microsoft office spreadsheet and word document
  • Answering phones
  • Interview patients for case histories prior to appointments
  • Update and maintain patients’ health records
  • Assist patients with Medicaid application
  • Schedule and coordinate appointments
  • Process insurance claims in compliance with law requirements
  • Use medical software to support all transactions
  • Manage receivable and payable accounts and maintain financial records
  • Answer patients’ queries and ensure quality customer service
  • Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
  • Ensure compliance with procedures
  • Keep up-to-date with changes in medical and insurance legislation
Requirements and skills
  • Proven work experience as a Medical administrative assistant
  • Hands on experience with medical software and MS Office
  • Knowledge of healthcare operations
  • Familiarity with medical and insurance legislation
  • Excellent organizational and multitasking skills
  • Customer-oriented communication skills
  • High school diploma; certification in medical administration is a plus



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