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Administrative Assistant

4 months ago

Baltimore, United States Mercy Medical Center Full time

Overview:
**SERVICE EXCELLENCE, MISSION AND VALUES**
- Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values.vThe Administrative Assistant suppporting Mercy's Orthopedic Specialty Hospital is responsible for processing correspondence for the department and to schedule meetings for the physicians and other administrative staff. The Administrative Assistant acts independently to implement, perform, and oversee functions that provide administrative support to various departments. Establishes a cooperative working relationship with staff, physicians and administration to facilitate timely and high quality completion of work. Creates a positive office image by responding professionally to all patients, staff and other customers. Performs and manages basic office operations and works with the staff and physicians to facilitate the daily flow of the practice. Responsibilities may also include greeting, registering and scheduling patients in the computer system as well as assisting the surgical coordinator with the scheduling of surgical patients when needed.

Qualifications:

- High School Diploma or GED
- Must possess a minimum of 2 years experience as an administrative assistant or comparable qualifications
- May be required to travel to satellite offices.
- Must be able to read, write, and speak the English language in an understandable manner
- Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
- Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
- Must be able to follow written and oral instructions.