Customer Service

2 weeks ago


Danvers, United States Staffing Full time
Job DescriptionJob Description

Title: Customer Service

Location: Danvers, MA 01923

Rate: $18 - $19.5/Hour

 

Description

Customer Service Account Manager - High-Tech Problem Solver

Do you thrive in a fast-paced environment where excellent communication and meticulous attention to detail are key?

This is your chance to join a dynamic team as a Customer Service Account Manager, becoming the primary point of contact for our valued customers.

 

In This Role, You Will:

Champion Customer Success: Field customer inquiries, providing clear and concise information about our products and services.

Order Orchestrator: Process and manage customer orders efficiently, ensuring accuracy and on-time fulfillment.

Logistics Liaison: Coordinate and expedite shipments, keeping customers informed of delivery timelines.

Quoting Confidence: Generate accurate and competitive quotes for customers.

Sales Support Superhero: Collaborate seamlessly with our sales team to understand customer needs and recommend solutions.

Tech-Savvy Master: Proficiency in Microsoft Office Suite and our internal order processing software (SL Dynamics) is a must.

 

You Are a Perfect Fit If You Have:

A passion for providing exceptional customer service.

Impeccable communication and interpersonal skills.

A knack for organization, detail-oriented with a focus on accuracy.

The ability to multi-task and thrive in a fast-paced environment.

 

Bonus Points for:

Experience in the motion control or related technical industries.

A strong understanding of mechanical or electrical engineering principles.



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