Customer Service Account Manager

3 weeks ago


Danvers, United States Motion Recruitment Full time

A large parts distributor is seeking a Customer Service Account Manager to join their team in Danvers, MA. This person will help provide the highest level of customer service and will work with the internal team to run/analyze reports, set up new employees with safety training, coordinate safety audits, order equipment, and other ad hoc responsibilities. The successful candidate will demonstrate excellent communication skills with an ability to organize and follow through. Although part of a team, the Account Manager works independently and for this reason, attention to detail is critical. It is a fast-paced environment and multi-tasking is necessary.


Required Skills & Experience

  • Excellent communication skills
  • Analytical mind-set
  • Strong math skills
  • Proficiency with MS Office (Word and Excel)
  • Positive Attitude
  • Self Starter


What You Will Be Doing

  • ResponsibilitiesRespond to customer inquiries
  • Process orders and purchasing, follow-up on all orders and delivery dates through SL Dynamics
  • Schedule shipments and expediting
  • Provide quotes to customers
  • Assist salespeople as needed and communicate with them regarding customer needs.



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