Entry Level Service Advisor

3 weeks ago

Danvers, United States Group 1 Automotive, Inc. Full time

Overview**:4-DAY WORK WEEK **| HOURLY RATE GUARANTEE**
**Immediate openings available**

*
Ira Lexus of Danvers *is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.

We are growing and looking for **Entry Level Service Advisors** to work with our **Quality Dealership** representing the **Quality Lexus Product** We will train you to be a Service Advisor from ground up Training pay starts at $25/hr with Commission after training pay ends.

*
We offer...*
- Hourly rate starting at $25
- A True Four Day Work Week
- A Great Working Environment
- A Structured, Self-Paced Career Path Leading to Management Opportunities
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan

**You will...**
- Meet and greet service customers promptly in a professional and courteous manner.
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
- Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
- Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.

**You need**
- Customer Service Experience
- Positive & Friendly Attitude
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Ability to Achieve Targeted Goals
- High School Diploma or Equivalent
- Must have a Valid Driver’s License
- *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*_
- Group 1 Automotive is an Equal Employment Opportunity employer._

Pay: $25.00 per hour

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