Customer Service/Sales Support- Hybrid
4 weeks ago
SUMMARY:
· Contribute to success of the sales department by providing clerical and administrative support to the sales team
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Ensures consistent communication, daily interaction and administrative support is provided to entire sales team providing new product information, answering inquiries regarding current and future orders, and any other general assistance to enhance sales productivity
· Handle designated customer orders and necessary follow up or tracking of shipments as needed
· Assist with Sales Related Travel Needs
· Maintain interdepartmental relationships with product development, marketing, accounts receivable, order entry and operations
· Ensures proper product communication is coordinated and supports sales plan objectives
· Promotes problem-resolution techniques in a customer-service oriented environment
· Provide designated account support based on customer needs
· Performs other related projects or duties as may be assigned
REQUIREMENTS & QUALIFICATIONS:
· Bachelor’s Degree- preferred
· Excellent interpersonal written and verbal communication skills
· Detail oriented with project management, organizational and follow-up skills
· Detail oriented with solid time-management, organizational and follow-up skills
· Excellent computer skills (MS Office Suite) and internet savvy
· Great attitude, excitement, and passion for consumer products industry
· Ability to handle the pressure and fluidity of a fast-paced, forward-thinking environment
· Knowledge of Consumer-packaged goods industry
· Highly motivated, energetic and creative with a can-do attitude
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