Low Voltage Service Technician
5 days ago
POSITION: Service Technician Position
Position Title: Service Technician – Electronic Security
Position Type: Exempt
Reports To: Service Manager
A Service Technician candidate must have an in-depth knowledge and understanding of Access Control and CCTV Surveillance Systems. Knowledge of Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.
DESCRIPTION OF DUTIES
- Complete and submit all forms and reports in a professional and timely manner.
- Prompt communication with the Service Manager
- Provide on-call phone, remote and on-site support to service call requests and system installations.
- Maintain company vehicle.
- Maintain vehicle inventory.
- Maintain proper operation of tools required for work performed.
- Assist Install team as needed.
REQUIREMENTS
· 3 years of experience with Installation and Service of:
- Card Access Control Systems
- Door Lock/Exit Hardware
- CCTV Surveillance Systems
· Must possess a willingness to grow and learn installation techniques as well as new product lines.
- Must be able to legally operate a motor vehicle, and willing to travel as customer or company needs dictate.
- Strong sense of urgency to meet deadlines.
- Excellent interpersonal skills, good verbal and written communication skills
- Must be able to function as a key member within a team environment.
- Motivated individual with good problem-solving skills
- Excellent customer service skills
PHYSICAL REQUIREMENTS
- Sitting and/or standing for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, etc.
- Stand, walk, stoop, kneel, balance, crouch, or crawl for extended periods of time in various weather conditions.
- Ability to regularly transport and lift various types of ladders.
- Hearing and vision within normal range
EDUCATION
- Successful candidates must possess a high school diploma.
- Must be able to communicate verbally and written in the English language.
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