Close Out

1 month ago

Brick, United States Sheer Services Full time
Job DescriptionJob Description

Job overview:

The Close Out Specialist is responsible for performing completion audits on all completed WOs throughout organization along with Billing and AR Follow-up with clients.  This role is also responsible for proper set up and vetting of new work requests from our clients. This includes calling the locations for better data and pictures of requested repairs as well as determining if request is a true emergency or can be possibly downgraded by the customer. Also responsible for answering calls and routing them to correct employee within company. 

Directly Report To: Director of Operations  

Job Responsibilities

·        Review all POs in system to ensure they are properly entered and for the correct amounts on every ticket

·        Review all completion pictures and sign offs within system to ensure we have received all required documentation needed by our clients prior to invoicing

·        Audit submitted invoices from vendors to verify it matches PO

·        Alert Account Managers, Purchasing Managers and Service Leads of any variances relating to POs and invoices within system for clarification prior to submitting invoice

·        Develop SOW and pricing for completed initial visit and first time fix WOs

·        Alert upper management of any completed WO that falls below Profit Margin goals with added notes into the system that explains what happened to cause such of an occurrence.

·        Identify WO Managers that consistently underperform with collecting proper close out documentation paperwork and/or profit margin expectations and coach individuals along with Account Managers to enhance individual’s performance.

·        Ensure that Sales Reps, Divisions, Category, Trades and WO Managers are accurate in system prior to billing.

·        Check to make sure approved invoices are marked as approved for AP payment prior to billing

·        Bill for all WOs in Ready to Invoice daily

·        Special assignments from Vice President from time to time

·        Answer all incoming calls and direct them to appropriate employee or department

·        Key all new WO’s into operating system and verify correct client alignment is within ticket

·        Call locations of service requests to obtain additional information regarding service requests and pictures if possible.

·        Ensure WO’s are entered into the system for operations teams within 5 minutes of new requests coming in

·        Audit previous night and/or weekend work request to ensure all WO’s were captured during after-hours coverage team

·        Identify emergency requests and work with Account Management team in identifying WO’s that could qualify for downgrading

o   Work with customer and location to try and downgrade emergency requests to next day priorities in applicable situations

·        Complete all customer surveys for completed WO’s within 24 hours or project being completed and move tickets into applicable status once survey is completed

o   Identify and notify Account Manager(s) of any issues that came up during customer survey

·        Document all tickets with proper notes as it pertains to communication with client on both customer survey as well as initial intake and creation of work order

Required Meetings:

  • Weekly AR Follow-up Meeting with Director of Operations, Director of Service and Director of Projects

Candidate Qualifications:

  • 5 years minimum of estimating experience is required
  • 2 years of billing experience is required
  • 4 year college degree is preferred
  • Prior working knowledge of Service Channel, OfficeTrax, Corrigo and other customer portal system is required
  • Knowledge and exposure to retail and restaurant construction is highly desirable.
  • Must be legally able to work in US without sponsorship required at time of hire
  • Excellent technical skills, including using computers, the internet and file sharing required.
  • Proficient working knowledge of Microsoft Office Suites
Company DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.

West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KSCompany DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.\r
\r
West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KS

  • Substitute Custodial Workers

    4 weeks ago

    Brick, United States Brick Township Public Schools Full time

    Substitute Custodial Workers JobID: 4782 Position Type: FACILITIES/Substitute Custodial Date Posted: 3/5/2024 Location: District Wide Closing Date: 05/31/2024   Additional Information: Show/Hide Vacancy for the 2023-2024 School Year Substitute Custodial Workers Requirements: * Minimum one year cleaning experience. * Valid NJ driver's...

  • Graphic Designer

    2 weeks ago

    Brick, United States Tempaper Full time

    A dynamic, design-forward wallpaper company seeking a talented Graphic Designer to join our creative team. The individual will work closely with the Art Department and assist with creating dynamic marketing ADs, email campaigns, social content and more. The ideal candidate will have a passion for design, a keen eye for detail, and the ability to translate...

  • Graphic Designer

    3 weeks ago

    Brick, United States Tempaper Full time

    A dynamic, design-forward wallpaper company seeking a talented Graphic Designer to join our creative team. The individual will work closely with the Art Department and assist with creating dynamic marketing ADs, email campaigns, social content and more.  The ideal candidate will have a passion for design, a keen eye for detail, and the ability to translate...

  • Recreation Assistant

    2 weeks ago

    Brick, United States The Arc of Ocean County Full time

    Join Our Team as a Recreation Assistant at The Arc of Ocean CountyThe Arc of Ocean County is searching for a dedicated Recreation Assistant to join our Family Support Department. In this role, you will be responsible for creating safe, engaging, and meaningful opportunities for Individuals with disabilities in Ocean County.As a Full-Time Recreation...

  • Veterinarian - Brick, NJ

    4 weeks ago

    Brick, United States Cedars Veterinary Hospital LLC Full time

    Who we are: Join our team at Cedars Veterinary Hospital in Brick, NJ! We're in search of an experienced Veterinarian with a keen interest in surgery and a passion for client communication and education. The right candidate will have the chance to step into a leadership role. Our Doctors and Support Staff Enjoy: The close-knit relationships that have been...

  • Project Coordinator Facility Maintenance

    1 month ago

    Brick, United States Sheer Services Full time

    Job DescriptionJob DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the...

  • Food Service Associate- PT- Day

    3 weeks ago

    Brick, United States Hackensack Meridian Health Full time

    Overview: “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...

  • Food Service Associate- PT- Evening

    2 months ago

    Brick, United States Hackensack Meridian Health Full time

    “Our team members are the heart of what makes us better. At Hackensack Meridian  Health we help our patients live better, healthier lives — and we help one another to  succeed. With a culture rooted in connection and collaboration, our employees are  team members. Here, competitive benefits are just the beginning. It’s also about how  we...

  • Travel Nurse RN

    3 weeks ago

    Brick, United States TravelNurseSource Full time

    TravelNurseSource is working with Cynet Health to find a qualified NICU RN in Brick, New Jersey, 08724!Pay Information $2,489 per weekAbout The Position Weekly Pay Range - $2240 To $2489Summary :NICU nurses specialize in caring for patients with complex, serious illnesses or injuries that require close monitoring. Establish nursing process, including patient...

  • Travel Nurse RN

    5 days ago

    Brick, United States TravelNurseSource Full time

    TravelNurseSource is working with Cynet Health to find a qualified NICU RN in Brick, New Jersey, 08724!Pay Information $2,417 per weekAbout The Position Weekly Pay Range - $2176 To $2418Summary :NICU nurses specialize in caring for patients with complex, serious illnesses or injuries that require close monitoring. Establish nursing process, including patient...

  • Food Service Associate

    2 months ago

    Brick, United States Hackensack Meridian Health Full time

    “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Food Service Associate- Per Diem- Day

    2 months ago

    Brick, United States Hackensack Meridian Health Full time

    “Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...

  • Food Service Associate- Per Diem- Day

    4 weeks ago

    Brick, United States Hackensack Meridian Health Full time

    Overview "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Food Service Associate- Per Diem- Day

    2 weeks ago

    Brick, United States Hackensack Meridian Health Full time

    Overview "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • General Manager

    1 month ago

    Brick, United States Playa Bowls Full time

    Job DescriptionJob DescriptionWHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our...

  • Retail Sales Lead Team Sport

    1 month ago

    Brick, United States DICK'S SPORTING GOODS INC Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...

  • Outside Sales Account Executive, Direct Sales Electronic Payments, Northeast

    4 weeks ago

    Brick, United States Xplor Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing...

  • Veterinary Assistant

    1 month ago

    Brick, United States Banfield Full time

    Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you’ll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition,...

  • Chief of Staff

    3 weeks ago

    Brick, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary...

  • Travel Nurse RN

    3 weeks ago

    Brick, United States Fusion Medical Staffing-Nursing Full time

    Job DescriptionFusion Medical Staffing-Nursing is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in Brick, New Jersey.Job Description & RequirementsSpecialty: NICU - Neonatal Intensive CareDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelFacility...