Plumbing Office Dispatcher

3 weeks ago

Palm Bay, United States Drain Mechanics LLC Full time
Job DescriptionJob Description

We have positions open in the Construction Office as well as in the Service Office. Looking to fill quickly, so apply right away. Both positions have been outlined below:

Service Office / Dispatcher / CSR

We are seeking a highly organized and detail-oriented individual to join our team as a Plumbing Dispatcher. The Plumbing Dispatcher plays a crucial role in ensuring efficient scheduling and coordination of plumbing service calls. This position requires excellent communication skills, the ability to prioritize tasks, and a strong understanding of plumbing systems and terminology. If you thrive in a fast-paced environment and enjoy working as part of a team, we encourage you to apply.

Responsibilities:

  1. Receive incoming service requests via phone, email, or online platforms.
  2. Gather necessary information from clients, including their location, contact details, and plumbing issues.
  3. Assess the urgency and nature of each service call to determine appropriate scheduling and prioritization.
  4. Coordinate with plumbing technicians to assign and schedule service calls based on availability, expertise, and location.
  5. Maintain an organized schedule, ensuring optimal routing and minimizing travel time between service calls.
  6. Communicate effectively with clients to provide updates on the status of their service calls, including expected arrival times and any delays.
  7. Monitor technician progress throughout the day, making adjustments to the schedule as needed to accommodate emergencies or unexpected changes.
  8. Maintain accurate records of service calls, including client information, job details, and technician assignments.
  9. Assist in resolving any scheduling conflicts or customer concerns in a timely and professional manner.
  10. Collaborate with other members of the dispatch team and management to improve efficiency and customer satisfaction.

Requirements:

  1. High school diploma or equivalent; additional education or training in plumbing or related fields is a plus.
  2. Previous experience in a dispatch or scheduling role, preferably in the plumbing or construction industry.
  3. Strong communication skills, both verbal and written, with the ability to interact professionally with clients and technicians.
  4. Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
  5. Proficiency with computer software and scheduling systems; experience with dispatch software is preferred.
  6. Knowledge of plumbing systems, terminology, and common issues is highly desirable.
  7. Ability to remain calm and composed in high-pressure situations, such as handling emergency service calls.
  8. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.
  9. A valid driver's license and clean driving record may be required, depending on the specific requirements of the role.
  10. Commitment to providing exceptional customer service and positively representing the company at all times.

Construction Office / Construction CSR

We are seeking a motivated and detail-oriented individual to join our team as a New Construction Plumbing Office Worker. This role is essential to the smooth operation of our new construction projects, providing administrative support to ensure timely completion and high-quality work. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to thrive in a fast-paced environment. If you are looking for an opportunity to contribute to exciting construction projects and work alongside a dedicated team, we encourage you to apply.

Responsibilities:

  1. Assist with the preparation and organization of new construction plumbing project documentation, including permits, blueprints, contracts, and specifications.
  2. Coordinate communication between project managers, contractors, suppliers, and other stakeholders to ensure efficient workflow and timely resolution of issues.
  3. Maintain accurate records of project expenses, invoices, and payments, and assist with budget tracking and reporting as needed.
  4. Coordinate scheduling of inspections, deliveries, and subcontractor services to ensure smooth progression of construction activities.
  5. Assist with the procurement of materials and supplies, including obtaining quotes, placing orders, and tracking deliveries to ensure timely availability on site.
  6. Collaborate with the project team to track project milestones, deadlines, and deliverables, and provide regular updates on progress and potential delays.
  7. Prepare and distribute project-related correspondence, meeting minutes, and reports to stakeholders as directed by project managers.
  8. Assist in the preparation of project bids and proposals, including compiling relevant documentation and ensuring accuracy and completeness of submissions.
  9. Maintain organized electronic and physical filing systems for project documentation, ensuring easy access and retrieval of information as needed.
  10. Provide general administrative support to the construction team, including answering phones, responding to emails, and assisting with other tasks as assigned.

Requirements:

  1. High school diploma or equivalent; additional education or training in construction management, business administration, or a related field is preferred.
  2. Previous administrative experience in the construction industry, particularly in plumbing or related trades, is highly desirable.
  3. Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively in a dynamic environment.
  4. Excellent communication skills, both verbal and written, with the ability to interact professionally with colleagues, clients, and vendors.
  5. Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications; experience with construction management software is a plus.
  6. Ability to work independently with minimal supervision, while also functioning effectively as part of a team.
  7. Flexibility to adapt to changing priorities and deadlines, with a positive attitude and willingness to take on new challenges.
  8. Knowledge of construction processes, terminology, and documentation practices is advantageous.
  9. Commitment to maintaining confidentiality and discretion when handling sensitive project information.
  10. Availability to work regular business hours, with occasional overtime or weekend work as needed to meet project deadlines.

 

 

 

Company DescriptionResidential & Commercial Plumbing Company, Service and New Construction. Remodels, Repairs, Gas Piping, Septic, Wells, We do it allCompany DescriptionResidential & Commercial Plumbing Company, Service and New Construction. Remodels, Repairs, Gas Piping, Septic, Wells, We do it all

  • Office Manager

    1 week ago

    Palm Bay, United States The UPS Store #6269 Full time

    Office Manager with Dispatching, Marketing & Accounting Responsibilities Strong Office Manager Responsibilities: * Manage staff - Training, Scheduling, Ensuring technician and office staff are compliant on company policies and procedures, monitor invoices, job material ordering, scheduling for warranty and non-warranty part and system installations,...

  • Office Manager

    2 weeks ago

    Palm Bay, United States The UPS Store #6269 Full time

    Job DescriptionJob DescriptionOffice Manager with Dispatching, Marketing & Accounting ResponsibilitiesStrong Office ManagerResponsibilities:* Manage staff - Training, Scheduling, Ensuring technician and office staff are compliant on company policies and procedures, monitor invoices, job material ordering, scheduling for warranty and non-warranty part and...

  • Dispatcher

    4 days ago

    West Palm Beach, United States Service Experts Full time

    Position Title: Dispatcher Reports To: Customer ServiceManager or Operations Manager Status: Full-time, Regular position Category: Customer Service Location Name: Xtra Mile Cooling, Plumbing & Electric Address: 7830 Byron Dr # 7, West Palm Beach, FL 33404 Anticipated Schedule: Tuesday - Friday 9:00am - 6:00pm and Saturday 7:30am - 5:30pm Join the team of...

  • Building Engineer

    4 weeks ago

    West Palm Beach, United States Vanderbilt Office Properties Full time

    Company: Vanderbilt Office Properties LLCJob Description: A commercial office building has an immediate opening for a dedicated Building Engineer.Date: February 2024Position title: Building EngineerJob status: Non-exempt, Full-time positionThe objective of the position: Preventative maintenance of equipment, respond to work orders for plumbing, lighting,...

  • Building Engineer

    3 weeks ago

    West Palm Beach, United States Vanderbilt Office Properties Full time

    Company: Vanderbilt Office Properties LLCJob Description: A commercial office building has an immediate opening for a dedicated Building Engineer.Date: February 2024Position title: Building EngineerJob status: Non-exempt, Full-time positionThe objective of the position: Preventative maintenance of equipment, respond to work orders for plumbing, lighting,...

  • Office Clerk

    3 weeks ago

    West Palm Beach, United States Kelly Tractor CAT Full time

    Job DescriptionJob DescriptionKelly Tractor - CAT - Office Clerk Location: West Palm Beach, Florida South Florida Caterpillar dealer seeking an Office Clerk for a busy, fast-paced service department at our West Palm Beach location:As an Office Clerk you will help dispatch the field service technicians and assist the service supervisors with daily operations...

  • Community Service Officer

    6 days ago

    Green Bay, United States City of Green Bay, WI Full time

    The City of Green Bay is accepting applications for Community Service Officers.  Community Service Officers provide various public services to City residents in cooperation with the Park Department, Department of Community and Economic Development (Neighborhood and Inspection Divisions) and Police Department. Successful candidates will possess conflict...

  • Loss Control Professional

    3 days ago

    Palm Bay, United States InsurSolv,LLC Full time

    About the job Loss Control Professional - Independent Contractor - PALM BAY Commercialand Residential Independent Contractor for Insurance Loss Control. IndependentContractors Duties: Thephysical characteristics, exterior measurements, general conditions,photographs, unusual hazards and recommendations associated with aproperty are part of our...

  • Mechanical Service Technician

    4 weeks ago

    Palm, United States Beverage Systems, Inc Full time

    Job DescriptionJob DescriptionSalary: $18 to $22 per HRBeverage Systems has been a family owned business since 1988.  We are dedicated to bringing exceptional service to the dispensed beverage industry.  Whether it is a full service, equipment and sales support program or a standard service call program, Beverage Systems uses technology, experience, and...

  • Office Assistant

    1 week ago

    West Palm Beach, United States Security 101 Full time

    Job Title: Office Assistant Company: Security 101 – Corporate Location: West Palm Beach, FL Job Summary: Responsibilities include, but are not limited to, providing comprehensive administrative support for our corporate office with a variety of clerical activities and related tasks. This opportunity provides support and partners with all operational areas...

  • Office Assistant

    4 weeks ago

    West Palm Beach, United States Security 101 Holdings LLC Full time

    Job DescriptionJob DescriptionJob Title: Office AssistantCompany: Security 101 – CorporateLocation: West Palm Beach, FLJob Summary:Responsibilities include, but are not limited to, providing comprehensive administrative support for our corporate office with a variety of clerical activities and related tasks. This opportunity provides support and partners...

  • Security Officer FT Days

    6 days ago

    Nassau Bay, United States Houston Methodist Full time

    Security Officer FT Days REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Clear Lake Hospital 18300 St John Dr Nassau Bay, TX 77058 Job Ref: 55850 Talent Area: Security Job Shift: 1st - Day Job Type: Full-Time Posted Date: May 6, 2024 At Houston Methodist, the Security Officer position is responsible formaintaining a safe...

  • Accounts Payable and Receivable Specialist

    4 weeks ago

    West Palm Beach, United States Flamingo Plumbing & Backflow Services Full time

    Job DescriptionJob DescriptionJob descriptionEstablished in 1992, Flamingo Plumbing & Backflow Services is dedicated to delivering top-tier residential and commercial plumbing solutions across South Florida. Under the leadership of owners Joshua Hillock and Paul Shaughnessy, alongside our customer-centric team, we are committed to fostering a company ethos...

  • AP and AR Specialist

    3 weeks ago

    West Palm Beach, United States Flamingo Plumbing & Backflow Services Full time

    Job DescriptionJob DescriptionJob descriptionEstablished in 1992, Flamingo Plumbing & Backflow Services is dedicated to delivering top-tier residential and commercial plumbing solutions across South Florida. Under the leadership of owners Joshua Hillock and Paul Shaughnessy, alongside our customer-centric team, we are committed to fostering a company ethos...

  • Production Assembly

    5 days ago

    Green Bay, United States FlexStaff Careers Full time

    Do you want to work for a company who is a leader of their industry? If you enjoy working in a manufacturing role and like working with electrical and hand tools, have a basic understanding of plumbing and mechanical skills we have an immediate job opportunity for you! As a Production Assembler you will follow specific customer orders to assemble machines,...

  • Customer Service/Dispatcher/Inside Sales

    2 weeks ago

    Palm Harbor, United States Mr. Handyman serving Palm Harbor, Clearwater and Largo Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Health insurance Opportunity for advancement Paid time off We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry...

  • HVAC Equipment Installation Technician with Gas Qualification

    6 days ago

    Bay Shore, United States HomeServe USA Full time

    Qualified Gas Operator/Equipment Installation Technician: Ensures the proper operation and performance of customers' heating/air conditioning and/or refrigerant systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and...

  • Maintenance Engineer

    1 week ago

    Palm Springs, United States Days Inn by Wyndham Palm Springs Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Property Manager

    1 day ago

    North Bay Village, United States GRANDVIEW PALACE Full time

    **Benefits**: - Health insurance **Property Manager for Hi-Rise North Bay Village Condominium** We are seeking a seasoned, hands-on property manager to lead all association staff and vendors and help the association reach its short-term and long-term goals. This is a great opportunity for a portfolio manager looking to focus on a single property or a...

  • Apartment Maintenance Technician

    3 days ago

    Palm Springs, United States Maintenance technician Full time

    Job description Well established privately held Residential Property Management company looking to hire a full time maintenance technician 130+ unit apartment complex in Palm Springs (CoachellaValley) QUALIFICATIONS: Strong well rounded residential maintenance skills. Receive day to day tasks to maintenance team. Experience in carpentry, electrical, HVAC,...