We have other current jobs related to this field that you can find below

  • Microsoft Managed Services Consultant

    10 hours ago

    Mason, Ohio, United States Interlink Cloud Advisors, Inc. Full time

    Job OverviewInterlink Cloud Advisors, Inc. is on the lookout for a dynamic Microsoft Managed Services Consultant to enhance our Managed Services division. This role is pivotal in guiding clients through strategic decisions, infrastructure planning, and a variety of service offerings. Reporting directly to the Director of Managed Services, you will leverage...

  • Senior Program Management Leader

    6 days ago

    Mason, Ohio, United States Harris Geospatial Solutions Full time

    Position Overview:The Senior Program Management Leader will oversee all aspects of program execution from initiation to completion. This role is pivotal in driving program success to meet critical business and financial targets related to orders, revenue recognition, operating income, and free cash flow for both new and ongoing initiatives.Key...

  • RN Director of Clinical Services

    2 months ago

    Mason City, Iowa, United States gpac Full time

    RN Director of Clinical Services – Home Health*Confidential application process* My client is URGENTLY looking for a Registered Nurse (RN) to lead, inspire, develop and manage the clinical staffAs the Director of Clinical Services you will lead the continuation of their positive clinical culture where professional accountability is embraced, professionals...

  • Marketing Manager

    2 months ago

    Mason, United States Creatives On Call Full time

    Creatives On Call is seeking a Marketing Manager with skills supporting retail products to join their corporate client's in-house marketing team.This role will be onsite in Mason and is a full-time, salaried position.RESPONSIBILITIESResponsibilities include:Leading and executing marketing programs. This includes identifying, suggesting, and implementing...

  • HVAC Service Manager

    3 months ago

    Mason, United States MBS Pro Staffing Full time

    Job DescriptionJob DescriptionMBS is in urgent need of an HVAC Service Manager in Mason, OH. This position is a full-time, direct hire opportunity. FULL JOB DESCRIPTIONPRINCIPAL DUTIES & RESPONSIBILITIESThe Service Manager will be responsible for the day-to-day management and leadership of a team of field technicians and customer service representatives that...

  • HVAC Service Manager

    5 days ago

    Mason, United States gpac Full time

    Job Description gpac, a 30+ year recruitment company, is partnered with a well-established company in the Mechanical industry. Our client, a family business in the HVAC field, is seeking a dynamic and experienced HVAC Service Manager to join their team. This is an amazing opportunity for candidates looking to take the next step in their career! Service...

  • Director - Healthcare Pricing Strategist

    6 hours ago

    Mason, Ohio, United States EssilorLuxottica Full time

    About the RoleWe are seeking a seasoned Director - Healthcare Pricing Strategist to join our team at EssilorLuxottica. This role is responsible for managing and monitoring financial risks within our organization, acting as the primary financial contact for policy guidance, risk assessment, design framework, and long-term profitability.Key...

  • Senior Quality Coordinator

    2 months ago

    Mason, United States AtriCure Full time

    Atricure, Inc. Senior Quality Coordinator Mason , Ohio Apply Now Senior Quality CoordinatorCincinnati, OH, USA * Mason HQ, 7555 Innovation Way, Mason, Ohio, United States of AmericaReq #2116Monday, June 3, 2024AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide....

  • Senior Systems Engineering Manager, Integration and Testing

    6 days ago

    Mason, Ohio, United States L3Harris Technologies Full time

    Job Title: Senior Systems Engineering Manager, Integration and TestingJob Overview: L3Harris Technologies is seeking a Systems Engineering Manager with a strong background in GPS and RF technologies.The Integration and Testing Manager will be responsible for the design, development, integration, testing, delivery, and support of GPS/RF systems and their...

  • Associate Managed Services Consultant

    3 months ago

    Mason, United States Interlink Cloud Advisors Full time

    The Role We are seeking an innovative Associate Managed Services Consultant to join our Technical Consulting team and experience a rewarding learning and professional development path within our organization. In this role, you will report to the Director of Managed Services and join the front lines supporting our clients in the managed services field. This...

  • Managed Services Microsoft Consultant

    3 months ago

    Mason, United States Interlink Cloud Advisors, Inc. Full time

    Job DescriptionJob DescriptionDescription:Interlink is looking for an innovative Managed Services Microsoft Consultant to join our Managed Services team. This role is customer-facing, as you will advise clients on issues related to strategy, infrastructure, and all major services. Reporting to the Director of Managed Services, you will deliver technical...

  • Managed Services Microsoft Consultant

    2 months ago

    Mason, United States Interlink Cloud Advisors, Inc. Full time

    Job DescriptionJob DescriptionDescription:Interlink is looking for an innovative Managed Services Microsoft Consultant to join our Managed Services team. This role is customer-facing, as you will advise clients on issues related to strategy, infrastructure, and all major services. Reporting to the Director of Managed Services, you will deliver technical...

  • Associate Managed Services Consultant

    2 months ago

    Mason, United States Interlink Cloud Advisors, Inc. Full time

    Job DescriptionJob DescriptionDescription:The RoleWe are seeking an innovative Associate Managed Services Consultant to join our Technical Consulting team and experience a rewarding learning and professional development path within our organization. In this role, you will report to the Director of Managed Services and join the front lines supporting our...

  • Supply Chain Manager

    1 day ago

    Mason, Ohio, United States FX Staffing Full time

    Job Summary:FX Staffing is seeking a highly skilled and experienced Sr Operations Lead to join our team. As a key member of our operations team, you will be responsible for aligning warehouse strategies with overall corporate objectives and goals.Key Responsibilities:Implement best practices for inventory management, including accurate forecasting, stock...

  • Management Consultant

    4 weeks ago

    Mason, United States Response Inc. Full time

    Job DescriptionJob DescriptionAre you ready to make a change in your career? Are you ready to catapult yourself and your skillset to the next level? Response Inc. is searching for an entry-level Management Consultant who is looking to do just that! As a top leader in the Sales, Marketing, and Business Consulting industry, we take great pride in leading with...

  • Assistant Director

    2 months ago

    Mason, United States Heritage Club Full time $55,000 - $65,000

    Company Description:Established in 1996, Heritage Club is a private, member-owned club located in Mason, OH. The Club offers a championship 18-hole golf course, swimming pool, tennis courts, and a recently renovated clubhouse. Whether it's a picturesque venue for dining and special events or a close-knit community for sharing camaraderie and building...

  • Culinary Coordinator

    2 months ago

    Mason City, United States Jaybird Senior Living Full time

    About the Company: There are jobs - and then there are careers. At Jaybird Senior Living, we offer team members the chance to do the kind of work that is meaningful and makes a difference every day. We are looking for people who live our mission of demonstrating exemplary red carpet service in all we do. The opportunity to grow, challenge yourself, and learn...

  • Sr. Business Development Manager

    6 days ago

    Mason, United States KORE1 Staffing Full time

    KORE1, a nationwide leader in staffing & recruiting services, is seeking an experienced Sr. Business Development Manager to join our internal team. Please note: This is an internal role within the organization of KORE1, LLC.Role / Job Title: Sr. Business Development Manager Position: Full-Time Pay Range: $75K-$110K base salary Location: Cincinnati, OH...

  • Project Manager

    2 weeks ago

    Mason, United States Belcan Full time

    Job Title: Project Manager SeniorLocation: Mason, OHZip Code: 45040Start Date: Right AwayPay Rate- $35/hr on W2 all inclusive; No BenefitsJob Description:The Project Manager is a member of a project team and is responsible for the coordination and completion of business and technical projects that encompass the suite of Customer Facing retail applications....

  • Project Manager

    2 weeks ago

    Mason, United States Belcan Full time

    Job Title: Project Manager SeniorLocation: Mason, OHZip Code: 45040Start Date: Right AwayPay Rate- $35/hr on W2 all inclusive; No BenefitsJob Description:The Project Manager is a member of a project team and is responsible for the coordination and completion of business and technical projects that encompass the suite of Customer Facing retail applications....

Senior Manager or Director, Managed Services

2 months ago

Mason, United States Interlink Cloud Advisors, Inc. Full time
Job DescriptionJob DescriptionDescription:

Interlink Cloud Advisors, Inc. is seeking a dynamic and experienced Senior Manager or Director, Managed Services to lead our Managed Services division. Reporting to the VP of Service Delivery & PMO, you will oversee the team and delivery of technical managed services to our clients, ensuring exceptional service quality, driving continuous improvement, and fostering strong client relationships. This role requires a strategic thinker with proven leadership skills, deep technical expertise, and a passion for delivering value through managed services.


Key Responsibilities

  1. Strategic Leadership: Develop and execute the strategic vision for the Managed Services division, aligning with the company's overall objectives and market trends
  2. Service Delivery: Oversee the delivery of managed services, including proactive monitoring, incident management, problem resolution, and service level management
  3. Client Relationship Management: Build and maintain strong relationships with clients, serving as the primary point of contact for escalations, service reviews, and strategic discussions
  4. Team Hiring, Development, & Management: Recruit, lead, and mentor a team of technical managed services professionals, providing guidance, coaching, and support through regular 1:1s and team meetings to ensure high levels of quality customer service and employee engagement
  5. Continuous Improvement: Drive continuous improvement initiatives to enhance service quality, efficiency, and client satisfaction. Identify areas for optimization and implement best practices and tools to maximize operational effectiveness
  6. Financial Management: Manage the financial performance of the Managed Services division, including budgeting, forecasting, and cost optimization
  7. Sales Support: Collaborate with the sales team to identify upsell and cross-sell opportunities within existing client accounts. Champion the sales process by providing technical expertise, solution consulting, and proposal development
  8. Compliance & Security: Ensure that managed services operations comply with industry standards, regulatory requirements, and security best practices. Implement and manage robust security measures to protect client data and infrastructure
  9. Vendor Management: Manage relationships with third-party vendors and partners, negotiating contracts, evaluating performance, and ensuring alignment with service delivery objectives
  10. Reporting & Analytics: Develop and maintain metrics, KPIs, and reporting mechanisms to track the performance of managed services operations. Provide regular updates to senior management on key performance indicators, trends, and issues
Requirements:
  • 5+ years of experience in IT services, with at least 3 years in a leadership role overseeing managed services technical operations
  • Strong technical background in on premises IT infrastructure, cloud technologies, particularly Microsoft Azure and Office 365. Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert are highly desirable
  • 5+ years of experience in financial management, budgeting, and P&L responsibility with strong business acumen and ability to communicate to a variety of stakeholders
  • Proven expertise of driving business growth, achieving revenue targets, and delivering high-quality managed services to clients
  • 5+ years of experience developing and executing strategic plans, identifying market opportunities, and driving operational excellence
  • Excellent leadership, communication, and interpersonal / EQ skills. Ability to inspire and motivate teams to achieve goals and exceed client expectations. Background and understanding of Servant Leadership is desired
  • 3+ years of experience implementing IT service management processes and best practices using ITIL framework
  • Experience working in a consulting or professional services environment is required


Our Benefits

  • Medical, Dental, and Vision coverage
  • Flexible schedules, 3 weeks of vacation time annually, 7 paid company holidays, and paid birthday off
  • Voluntary supplemental insurances (life, disability, and accident)
  • 401(k) with company contribution
  • Awarded the 2023 Best Places to Work Winner in Cincinnati by the Business Courier

About Us

Interlink is a nationally recognized IT consulting company, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a people-first mentality, so we look to hire motivated individuals who understand that accomplishing our goals in supporting our clients while having fun is important. At Interlink, we also believe that working in an innovative, fun, and collaborative environment is key to success. As the winner of The Best Places to Work Award three years in a row, we know what it takes to care for our employees and clients.


We value diversity, equity, innovation, and excellence in everything we do, and we use those values to create a positive and collaborative work environment where everyone can thrive, grow, and make an impact. Interlink is more than just a company; we are a community. You'll enter a supportive, collaborative team where everyone has your back. We celebrate your wins, encourage you during challenges (both personal and work), and foster connections beyond the office walls. We are looking for people who share our vision and passion for making a difference. If you are ready to join a team of talented and driven professionals who love what they do, you are in the right place.


Get to know more about us and our company culture


Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


#Linkedin-Hybrid