Scheduling Coordinator

3 weeks ago

New York, United States Affirmed Home Care Full time
Job DescriptionJob Description

With over 40 years of healthcare experience, Affirmed Home Care is dedicated to the finest quality of care. Focused on the needs and preferences of the client, we strive to deliver compassionate client centered care. Affirmed home care is a private pay concierge service.

Affirmed Home Care is looking for a self-motivated, team-oriented individual, with professional communication skills that is eager to work in the Healthcare Staffing industry as a Scheduling Coordinator for a concierge licensed Home Care agency.

*The desired candidate MUST have home care scheduling or coordinating experience. Only qualified candidates will be contacted.

The rate is highly competitive and based on experience.

The Scheduling Coordinator will collaborate with all levels of management on a regular basis and proactively identify current/future hiring needs. The position would also involve coordination and scheduling caregivers and nurses for shifts.

Knowledge of transportation routes and all counties in NY is required.

Responsibilities of Position:

  • Responsible for the coordination of client visits, maintenance, and upkeep of scheduling record
  • Communicate scheduling changes between office and field staff accurately and on a timely basis.
  • Act as a liaison between clients and scheduled staff to communicate changes and needs.
  • Paid On-call rotations.
  • Deliver superior customer service to clients and field staff to ensure quality home health care service is provided.
  • Focus on managing the coordination of client services and emergent scheduling issues.
  • Build lasting relationships with clients, referral sources, payers, and community organizations.
  • Manage caseload while proactively growing it by adapting to strategic initiatives set by management.
  • Provide recommendations to management for improved results based on current business trends and feedback.
  • Perform other duties as assigned by the supervisor.

Skills:
Organizational skills, Phone Skills, People Skills, Supports Diversity, Results Driven, Professionalism, Organization, Project Management, Judgment

Qualifications:

  • Associate’s Degree, Bachelor’s Degree Preferred or equivalent experience
  • Home Care scheduling experience is required
  • Microsoft Office Proficiency (Word, Excel, Outlook)

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

  • Health insurance
  • Paid orientation
  • Paid time off
  • Referral program
  • 401K

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • New York, NY 10018: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Home Care: 2 years (Required)
  • Scheduling/Coordination: 2 years (Required)

Work Location: In person

Company DescriptionAt Affirmed Home Care we believe in the philosophy of "compromise nothing."

Our mission is to support the health and well-being of our clients by delivering the finest personalized in-home care, specific to their needs, wants and preferences. Our goal is to provide exceptional client centered care with a quality team to achieve excellent outcomes. We serve the New York City metro area, Westchester County in New York, Fairfield County, New Haven, Hartford, New London, Litchfield in Connecticut, and Bergen, Essex, Hudson, Mercer, Middlesex, Monmouth, Morris, Passaic, Somerset and Union Counties in New Jersey.

Affirmed Home Care offers a wide range of services for individuals who still want to live independently in their homes. Everything is completely customized for the individual. Home health aides and nurses are available to check in for several hours or provide full-time and live-in services, which can include bathing, medication management, companionship, and much more. Our goal is to ease your responsibilities while giving your entire family peace of mind. When you turn to us, you’re turning to caregivers you can trust.Company DescriptionAt Affirmed Home Care we believe in the philosophy of "compromise nothing."\r
\r
Our mission is to support the health and well-being of our clients by delivering the finest personalized in-home care, specific to their needs, wants and preferences. Our goal is to provide exceptional client centered care with a quality team to achieve excellent outcomes. We serve the New York City metro area, Westchester County in New York, Fairfield County, New Haven, Hartford, New London, Litchfield in Connecticut, and Bergen, Essex, Hudson, Mercer, Middlesex, Monmouth, Morris, Passaic, Somerset and Union Counties in New Jersey.\r
\r
Affirmed Home Care offers a wide range of services for individuals who still want to live independently in their homes. Everything is completely customized for the individual. Home health aides and nurses are available to check in for several hours or provide full-time and live-in services, which can include bathing, medication management, companionship, and much more. Our goal is to ease your responsibilities while giving your entire family peace of mind. When you turn to us, you’re turning to caregivers you can trust.

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