IT Support Specialist
1 month ago
We are seeking an IT Support Specialist to join our team You will resolve computer-related issues for our clients. This position is full-time on-site
Responsibilities:
- Configure and deploy workstations and servers in an Active Directory domain
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Manage system updates
- Perform backups of systems
- Track customer issues and resolutions
- Ensure data security and privacy
- Participate in on-call coverage for 24/7 operations
Qualifications:
- Minimum of 2 years experience in IT support role
- Previous experience with Microsoft Active Directory and Office 365 administration
- Strong troubleshooting and critical thinking skills
- Excellent customer service skills
- Positive and professional demeanor
- Must pass FBI and Ohio BCI background checks
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