![Linchpin](https://media.trabajo.org/img/noimg.jpg)
Client Care Coordinator
3 weeks ago
We are a dynamic web agency specializing in WordPress website development, seeking a highly motivated individual to join our team as a Client Care Coordinator/ Customer Service Representative. This role is crucial in supporting our day-to-day operations, ensuring effective communication with clients, and coordinating tasks within our team. While direct WordPress experience isn’t required, an understanding of the web development landscape will be highly beneficial.
A note regarding this remote position
You must be a US citizen. While this position is remote, we prefer applicants in the Southern New England area of the Northeast US as our team is primarily in that location and we do meet up from time to time. Special considerations may be made depending on the applicant.
This is an in-house, full-time position. Freelancers and contractors will not be considered at this time.
Your primary responsibilities will include:
- Client Interaction: Handle phone and email communications, providing first-level support and directing queries as needed.
- Task Management: Coordinate client requests, delegate tasks, and follow up with internal teams to ensure timely execution.
- Content Management Support: Assist in managing content updates across client WordPress sites, liaising between clients and our technical team.
- Quality Assurance: Oversee the quality of deliverables, ensuring that all client requirements are met.
- Administrative Duties: Schedule meetings, draft and proof contracts, manage invoicing in QuickBooks, and compile reports.
- Project Management Assistance: Support in creating Statements of Work (SOW), managing project timelines, and task management.
- Troubleshooting Support: Provide entry-level troubleshooting and support for clients.
Qualifications:
- 1-3 years of customer service or account management experience.
- Strong computer, and mobile device skills.
- Exceptional interpersonal, verbal, and written communication skills.
- Detail-oriented and highly organized with proficient note-taking skills.
- Time management prowess and the ability to work independently.
- Experience with Microsoft Office Suite / Google Drive and Excel / Google Spreadsheets.
Things to know, but not required:
- Familiarity with WordPress, particularly the Block Editor.
- Experience with ClickUp JIRA, Confluence, or other project management tools.
- Knowledge of MailChimp or other email marketing tools, social media management, and basic HTML.
Application Process:
To apply, please submit your resume outlining your relevant experience and why you are a good fit for this role. We will review applications on a rolling basis and contact qualified candidates for the next steps.
Diversity and Inclusion:
We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Company DescriptionLinchpin is a small and highly talented team that focuses on creating web and digital projects for our amazing clients.Company DescriptionLinchpin is a small and highly talented team that focuses on creating web and digital projects for our amazing clients.-
Client Care Manager/marketer
5 days ago
Warren, United States Comfort Keepers Full time**WILL TRAIN THE RIGHT CANDIDATE!!** **JOB SUMMARY**: Reporting to the Director of Operations, the Client Care Manager is responsible for ensuring overall achievement of revenue objectives for an assigned territory as well as managing operations within the territory of Bridgewater, Morristown, and Warren NJ. The Client Care Manager will routinely interact...
-
Warren, United States Aquarius Home Care Full timeJob DescriptionJob DescriptionAbout Us: At Aquarius Home Care , we are dedicated to providing high-quality home health care services to our clients. Our team is committed to delivering compassionate and personalized care to enhance the lives of our patients. We are currently seeking a dynamic and results-driven Home Health Marketing and Sales Outreach...
-
Warren, United States Aquarius Home Care Full timeJob DescriptionJob DescriptionAbout Us: At Aquarius Home Care , we are dedicated to providing high-quality home health care services to our clients. Our team is committed to delivering compassionate and personalized care to enhance the lives of our patients. We are currently seeking a dynamic and results-driven Home Health Marketing and Sales Outreach...
-
Field Coordinator
4 weeks ago
Warren, United States Help At Home Full timeHelp at Home is hiring a Field Coordinator!Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in protecting our...
-
Field Coordinator
3 weeks ago
Warren, United States Help At Home Full timeHelp at Home is hiring a Field Coordinator!Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in protecting our...
-
Field Coordinator
4 weeks ago
Warren, United States Help at Home Full timeHelp at Home is hiring a Field Coordinator!Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in protecting...
-
Field Coordinator
3 weeks ago
Warren, United States Help at Home Full timeHelp at Home is hiring a Field Coordinator!Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities. Help at Home leads the home care industry in protecting...
-
Office Coordinator
6 days ago
Warren, United States Somerset Women's Care Full time**Somerset Women's Care** is looking for an Office Coordinator for our busy OBGYN office in Warren, NJ. **Job Overview**: **Duties include (but not limited to)**: - Acquiring insurance authorizations for visits, office procedures and surgery. - Scheduling surgeries. - Overseeing inventory, ordering supplies, monitoring utilization of linen. - Reviewing...
-
RI CNA Private Clients
4 weeks ago
Warren, United States Preferred Health Care Services Full timeJob DescriptionJob DescriptionJOB DESCRIPTION CERTIFIED NURSING ASSISTANT (CNA) Reports to: Nursing Supervisor or Director Position: Provides basic nursing care to clients within the scope of nursing assistant responsibilities and performs basic nursing procedures under the direction of a licensed nurse. Qualifications: - State...
-
RI CNA Private Clients
3 weeks ago
Warren, United States Preferred Health Care Services Full timeJob DescriptionJob DescriptionJOB DESCRIPTION CERTIFIED NURSING ASSISTANT (CNA) Reports to: Nursing Supervisor or Director Position: Provides basic nursing care to clients within the scope of nursing assistant responsibilities and performs basic nursing procedures under the direction of a licensed nurse. Qualifications: - State...
-
MDS Coordinator
5 days ago
Warren, United States Mission Point Health Care Services Full timeMISSION POINT HEALTHCARE SERVICESDelivering Excellence. Every Life. Every Moment. Every Day.Are YOU an enthusiastic MDS Coordinator (Registered Nurse) with a desire to work for a compassionate company in your community? Become a difference maker with Mission Point, a growing company that invests in their employees.What we offer:A positive employee...
-
Intake Referral Coordinator
3 weeks ago
Warren, United States Behavioral Center of Michigan Full timeThe Behavioral Center of Michigan, an accredited psychiatric hospital providing high levels of psychiatric care to adult patients and committed to person focused care, is looking for an Intake Referral Coordinator who will be responsible for obtaining initial clinical information which is communicated to the Charge Nurse or physician. The coordinator...
-
Intake Referral Coordinator
2 months ago
Warren, United States Behavioral Center of Michigan Full timeThe Behavioral Center of Michigan, an accredited psychiatric hospital providing high levels of psychiatric care to adult patients and committed to person focused care, is looking for an Intake Referral Coordinator who will be responsible for obtaining initial clinical information which is communicated to the Charge Nurse or physician. The coordinator...
-
MDS Coordinator
3 weeks ago
Warren, United States Mission Point Health Care Services Full timeMISSION POINT HEALTHCARE SERVICESDelivering Excellence. Every Life. Every Moment. Every Day.Are YOU an enthusiastic MDS Coordinator (Registered Nurse) with a desire to work for a compassionate company in your community? Become a difference maker with Mission Point, a growing company that invests in their employees.What we offer:A positive employee...
-
Talent Acquisition Coordinator
4 weeks ago
Warren, United States Talascend Full timeTalascend is currently seeking a Talent Acquisition Coordinator for a contract opportunity with an Automotive Company in Warren, MI (HYBRID)OVERVIEW:The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the clients vision and interest in providing an exemplary customer service experience to our North American based...
-
Talent Acquisition Coordinator
4 weeks ago
Warren, United States Talascend Full timeTalascend is currently seeking a Talent Acquisition Coordinator for a contract opportunity with an Automotive Company in Warren, MI (HYBRID) OVERVIEW: The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the client's vision and interest in providing an exemplary customer service experience to our North American based...
-
Talent Acquisition Coordinator
5 days ago
Warren, Michigan, United States Talascend Full timeTalascend is currently seeking a Talent Acquisition Coordinator for a contract opportunity with an Automotive Company in Warren, MI (HYBRID) OVERVIEW: The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the client's vision and interest in providing an exemplary customer service experience to our North American based...
-
Bid Coordinator
1 month ago
Warren, United States American Fence & Supply Co., Inc. Full timeJob DescriptionJob DescriptionWe are looking for an experienced and well-organized Bid Coordinator to provide the necessary support to our Estimating Team.The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.The goal is to facilitate the...
-
Bid Coordinator
3 weeks ago
Warren, United States American Fence & Supply Co., Inc. Full timeJob DescriptionJob DescriptionWe are looking for an experienced and well-organized Bid Coordinator to provide the necessary support to our Estimating Team.The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information.The goal is to facilitate the...
-
Talent Acquisition Coordinator
4 weeks ago
Warren, United States Talascend Full timeTalascend is currently seeking a Talent Acquisition Coordinator for a contract opportunity with an Automotive Company in Warren, MI (HYBRID) OVERVIEW: The Global Talent Acquisition (GTA) Team is looking for a Coordinator who shares the client’s vision and interest in providing an exemplary customer service experience to our North American based...