Customer Service Rep

1 month ago


Cuyahoga Falls, United States IMS LLC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Positive work environment
  • Career Growth Opportunities
Job SummaryWe are seeking a Customer Service Representative to join our team. The ideal candidate has the ability to identify customer needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
Responsibilities 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
About our company
  • Established in 2019
  • Look us up on Facebook, you'll see more on the culture of the company


  • Cuyahoga Falls, Ohio, United States Bath Planet Full time

    About Bath PlanetBath Planet is a leading provider of innovative bath remodeling solutions, dedicated to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking an experienced Confirmation Call Center Manager to join our team in Cuyahoga Falls. As a key member of our customer service team, you will be responsible for...

  • Customer Service Rep

    3 months ago


    Little Falls, United States Domino's Pizza LLC Full time

    We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the...


  • Black River Falls, United States Domino's Pizza Full time

    Dominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us:Schedule - We offer flexible scheduli Customer Service, Water, Service, Restaurant, Retail, Customer

  • Customer Relations Rep

    3 months ago


    Sioux Falls, United States Tate Teveldal State Farm Full time

    Job DescriptionJob DescriptionCustomer Relations Representative Job DescriptionJoin Tate Teveldal State Farm as a Customer Relations RepAbout Us:Tate Teveldal State Farm is a well-established insurance agency located in Sioux Falls, SD. Our mission is to help our customers protect what matters most to them and plan for their financial future. We strive to...

  • Customer Relations Rep

    2 months ago


    Sioux Falls, United States Tate Teveldal State Farm Full time

    Job DescriptionJob DescriptionCustomer Relations Representative Job DescriptionJoin Tate Teveldal State Farm as a Customer Relations RepAbout Us:Tate Teveldal State Farm is a well-established insurance agency located in Sioux Falls, SD. Our mission is to help our customers protect what matters most to them and plan for their financial future. We strive to...


  • Cuyahoga Falls, United States Leaf Home Full time

    Job Description Job Description ***THE SCHEDULE FOR THIS POSITION IS 1:30PM TO 10PM, MONDAY THROUGH WEDNESDAY AND 11:30AM TO 8PM ON SATURDAY AND SUNDAY*** At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four...


  • Cuyahoga Falls, United States Leaf Home Full time

    ***THE SCHEDULE FOR THIS POSITION IS 1:30PM TO 10PM, MONDAY THROUGH WEDNESDAY AND 11:30AM TO 8PM ON SATURDAY AND SUNDAY*** At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with...


  • Cuyahoga Falls, United States Custom-Engineered Polyurethane Equipment & Mix Heads Full time $25 - $35

    Job DescriptionJob DescriptionTECHNICAL SERVICE REPRESENTATIVEKey areas of responsibility (Strategic overview)The field Service Technician provides technical service and support to customers in the field, as well as internally within the company.  As serving as our representative to the customer, the Field Service Technician plays a critical role in...


  • Cuyahoga Falls, Ohio, United States Dairy Queen Full time

    About the Role:We are seeking a highly motivated and enthusiastic Front Counter Crew Member to join our team at Dairy Queen. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and welcome customers in a friendly and...


  • Cuyahoga Falls, Ohio, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...


  • Cuyahoga Falls, United States Nesco Resource Full time

    Come work for a company that feels like home. Our client is an established manufacturing company of specialized machinery, and they are growing their team! General Information Field Service Technician Cuyahoga Falls $30/hour based on experience Working Monday-Friday from 730am -4pm, with varied hours when travelling ...


  • Cuyahoga Falls, United States IMS LLC Full time $600 - $750

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPositive work environmentCareer Growth OpportunitiesJob SummaryWe are seeking qualified candidates to join our high energy team. The ideal candidate has the ability to identify customer needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great...


  • Cuyahoga Falls, Ohio, United States Wingstop Full time

    We are looking for enthusiastic individuals to become part of our team as Customer Service Associates. In this role, you will play a crucial part in providing outstanding service and ensuring a memorable experience for our customers. Qualifications:Strong communication and interpersonal abilitiesMeticulous attention to detail in financial...


  • Cuyahoga Falls, United States U-Haul Full time

    Location: 1950 Newberry St, Cuyahoga Falls, Ohio 44221 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Cuyahoga Falls, Ohio, United States Wingstop Full time

    We are looking for enthusiastic individuals to become part of our team as Retail Associates. In this role, you will play a vital part in providing outstanding customer service and ensuring a memorable experience for our customers. Qualifications:Strong communication and interpersonal abilitiesMeticulous attention to detail in handling transactionsCapability...


  • Menomonee Falls, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionCSRABOUT THE JOBYou got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours?That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the...


  • Cuyahoga Falls, United States U-Haul Full time

    Location: 1950 Newberry St, Cuyahoga Falls, Ohio 44221 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Black River Falls, United States Domino's Franchise Full time

    Job Description Job Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.Why work for us:Schedule - We offer flexible scheduling & opportunities for overtimePerks - Discounts on menu items,...


  • Cuyahoga Falls, Ohio, United States Chick-fil-A Full time

    Chick-fil-A is seeking enthusiastic individuals for the role of Customer Service Associate. All training will be conducted internally through our comprehensive orientation and training program. We are excited to welcome candidates who are eager to join our team. Benefits: • Competitive compensation - Starting at $11/hour • Flexible scheduling options •...


  • Cuyahoga Falls, Ohio, United States Saber Healthcare Group Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Saber Healthcare Group. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, guests, and staff.Key ResponsibilitiesProvide warm and welcoming greetings to members/guestsAnswer telephone...