Customer Service Representative
1 month ago
The Courier Company is a leading delivery service in the Cincinnati region, come join our team
We are seeking 2 Customer Service Representatives to join our team You will be responsible for helping customers taking phone and email delivery orders. Work hours generally 8-5pm, though we have some flexibility with work hours for the right candidate.
Responsibilities:
- Handle customer inquiries and orders
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Products we deliver include:
Life Sciences
Aircraft parts (AOG)
Legal Courier
Retail deliveryCompany DescriptionThe Courier Company offer time critical delivery solutions on a local, regional & national level.\r
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Products we deliver include:\r
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Life Sciences\r
Aircraft parts (AOG)\r
Legal Courier\r
Retail delivery
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