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Director of Strategic Accounts

1 month ago

San Jose, United States Data Electronic Devices Full time
Job DescriptionJob Description

Bestronics (an Emerald Technologies company) has an exciting opportunity for a Director of Strategic Accounts to join our team The Director, Strategic Accounts is responsible for the Emerald “Customer Experience” for one or more specific customer accounts. This person is responsible for the development and execution of the Account Strategy.

At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits


Responsibilities of the Director of Strategic Accounts:

  • Owns the creation of a growth strategy for their account(s) with an overall objective of 30% year-on-year improvement in
  • Value Added Revenue allied to an improving Net Core Operating Income percentage (i.e. NCOI/Revenue expressed as a
  • percentage figure).
  • Owns the creation, review and approval of all contract/commercial documents and agreements governing business between EmeraldEMS and their customer(s).
  • Owns the business development aspects of executing the account plan and advancing the relationship with the customer(s).
  • Responsible for developing the funnel to target and executing the sales process and updating the sales funnel.
  • Responsible for opportunity management which includes the development and execution of the ‘Opportunity Strategy” and the development and testing of the “Value Proposition”.

Benefits of the Job:

  • Competitive medical, dental, and vision benefits. 
  • Health Savings Account/Flexible Spending Account
  • 401K and company matching with no vesting period
  • PTO for rest and relaxation 
  • Gym reimbursement (through Anthem)
  • Employee Assistance Program
  • A safe and inclusive work environment with team and management support 
  • Employee training and development
  • Community service and philanthropic initiatives 
  • Employee appreciation and events 
  • Career advancement opportunities 
  • Employee Referral program 
  • Employee discounts 

Qualifications of the Director of Strategic Accounts:

  • Bachelor’s degree (BA) from four-year college or university.
  • 10+ years related experience in strategic customer management.
  • Or equivalent combination of education and experience.
  • Extensive knowledge of production and inventory control, material and capacity requirements planning and master planning.
  • Experience in managing customer revenue growth and commercial management/execution.
  • 30% domestic travel required.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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