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Director of Business Development

2 months ago


Vestal, United States SERVPRO of Broome County, Tompkins & Tioga Counties Full time
Job DescriptionJob Description

As a Business Development Director, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will be a vital team member in increasing franchise revenue by coordinating the business development activities across multiple franchises and territories, working with leadership and members of the management team to drive and implement franchise strategy and long-range planning based on current opportunities, risks, financing needs, and organizational capabilities.

Key Responsibilities

  • Ensure the culture of the franchise is adopted and maintained within the marketing department.
  • Work with the executive management team and the marketing managers to develop annual marketing plans and budgets.
  • Assign quarterly objectives based on the annual marketing plan and budget to all marketing team members and hold team members accountable.
  • Define, revise, and implement policies, procedures, and guidelines across the marketing department to ensure consistency across all territories.
  • Evaluate overall performance by gathering, analyzing, and interpreting key performance metrics (KPMs).
  • Develop in-depth knowledge of franchise products and services to identify profitable business opportunities.
  • Research new markets and emerging trends.
  • Analyze customer feedback to determine the level of customer satisfaction, work with management teams on ways to improve.
  • Build and maintain trusted relationships with directors, managers, key customers, clients, and partners.
  • Assist management with recruiting, training, and guiding business development teams.
  • Continue professional and personal development of leadership, management, and teambuilding skills.

Position Requirements

  • Bachelor’s degree in marketing or business or equivalent experience preferred
  • Proven business development, sales, and marketing experience
  • Excellent leadership, management, and organizational skills
  • Excellent analytical, problem-solving, and decision-making skills
  • Outstanding written and oral communication skills

Compensation & Benefits

  • Monday through Friday 7:30 a.m – 5 p.m., additional time as needed.
  • Benefits package
    • Medical Insurance (With Employer Contribution)
    • Dental Insurance
    • Vision Insurance
  • Paid Holidays
  • Paid Vacation
  • Paid NYS Sick Time
  • 401 K with Employer Match
  • Opportunity for professional growth and advancement
  • Opportunity for Overtime
Company DescriptionSERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.Company DescriptionSERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.