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Customer Service Representative

3 months ago


Tampa, United States Carrollwood Florist Full time $15 - $17
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving customer complaints and issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve customer/quality issues and concerns
  • Document and update customer records based on interactions
  • Maintain organization within store front
  • Develop and maintain a knowledge base of the floral products and services we provide

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma or GED
  • Ability to lift up to 50 pounds as needed