Client Succcess Specialist

3 weeks ago


Castle Rock, United States MasterDrive of Denver Full time
Job DescriptionJob Description

Our goal is simple: provide the driving skills to stay safe for a lifetime. Our customers come to us because of our outstanding reputation in the market and the amazing training that we provide. As a key member of the company, our specialist will help carry out our customer-success strategies, build strong relationships with customers and collaborate with other departments to consistently deliver excellent client experiences. We seek a dynamic, energetic, and seasoned candidate that enjoys taking and making inbound and outbound calls. This position is full-time, in-office at our Castle Rock location. 

 

OBJECTIVES OF THIS ROLE: 

  • Guide prospects to enroll in training commensurate with their goals and objectives

  • Establish relationships as a trusted advisor to help ensure the continued value of our services

  • Maintain customer-success strategies and execute on defined follow up processes 

  • Grow our market share by developing raving fans

 

RESPONSIBILITIES:

  • Calling on online enrollments generated from our website- reviewing their purchase and ensuring they understand our market differentiators and our process

  • Assisting prospects over the phone, helping them to decide on and purchase the driver education program that best suits their needs/ upselling into larger training programs

  • Scheduling training appointments upon enrollment

  • Updating customer information in our CRM (Customer Relations Management) software

  • Consistently exceeding performance targets and daily call goals

  • Communicating effectively with team members and management

  • Identifying and pursuing opportunity within our database of prior and existing clients

 

A SUCCESSFUL CANDIDATE BRINGS:

  • Excellent verbal skills, being comfortable having a consultative conversation
  • Ambition and self-motivation to take initiative performing tasks without prompting
  • Constant positive attitude
  • A solid work ethic
  • A hunger to succeed
  • A team-player mentality

 

BONUS SKILLS AND QUALIFICATIONS:

  • Phone sales experience

  • Proven closing skills

  • Experience using CRM software, and VOIP system

  • Car or driving enthusiasts, educators, coaches, trainers, mentors ideal


 

Company DescriptionColorado's leading driver safety training company.Company DescriptionColorado's leading driver safety training company.

  • Little Rock, United States Bank of Oklahoma - BOK Financial Corporation Full time

    Req ID: 75014 Location: Little Rock -LTLRK Areas of Interest: Trading; Brokerage Services Pay Transparency Salary Range: Not available Application Deadline: 06/03/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. Client Service, Specialist, Service, Financial, Operations, Retail, Banking, Client


  • Castle Rock, United States BridgeView Full time

    TITLE: SUPPORT SPECIALIST Tier II - 6-month Contract to Hire roleLOCATION: Onsite - Castle Rock, CO BENEFITS & PERKS: Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).OVERVIEWThe Tier II Support Specialist will provide hands-on support for the 1500 users...


  • Castle Rock, United States Bridgeview Inc Full time

    TITLE: SUPPORT SPECIALIST Tier II - 6-month Contract to Hire role LOCATION: Onsite - Castle Rock, CO BENEFITS & PERKS: Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below). OVERVIEW The Tier II Support Specialist will provide hands-on support for the 1500...


  • Castle Rock, United States BridgeView Full time

    TITLE: SUPPORT SPECIALIST Tier II - 6-month Contract to Hire roleLOCATION: Onsite - Castle Rock, CO BENEFITS & PERKS: Medical, Dental & Vision on your first day, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).OVERVIEWThe Tier II Support Specialist will provide hands-on support for the 1500 users...

  • Peer Specialist

    4 weeks ago


    New Castle, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionWe are seeking a Peer Specialist to join the company, a premier supplier, in New Castle, DE 19720 While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &...

  • Peer Specialist

    2 weeks ago


    New Castle, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionWe are seeking a Peer Specialist to join the company, a premier supplier, in New Castle, DE 19720 While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best &...


  • New Castle, United States Goodwill of Delaware and Delaware County Full time

    Job DescriptionJob DescriptionPay Rate: $23-$26 per hourJob Description: Peer Recovery/Support Specialist will use their own recovery experience and peer certification training to assist clients with defining their recovery goals, and developing the skills and knowledge needed for their recovery. This position works to provide a warm transition into a...


  • New Castle, United States Goodwill of Delaware and Delaware County Full time

    Job DescriptionJob DescriptionPay Rate: $23-$26 per hourJob Description: Peer Recovery/Support Specialist will use their own recovery experience and peer certification training to assist clients with defining their recovery goals, and developing the skills and knowledge needed for their recovery. This position works to provide a warm transition into a...


  • Castle Rock, United States ClearConnect Full time

    Job DescriptionJob Description Job SummaryWe are seeking a friendly, hard-working Jr. Marketing Coordinator to join our team. In this position, you will call warm leads in an effort to transfer the customer to a Solution Advisor to result in a sale. The role requires heavy calling to warm leads.  You should be ambitious, results-driven, and goal-oriented....


  • Little Rock, United States Bank OZK Full time

    Basic Qualifications: * High School Diploma or equivalent required. * Minimum of two (2) years of technical, help desk, or call center work experience required. * Minimum of one (1) year of work experience with computers, including Microsoft Word and Excel required. * Minimum of one (1) year of related customer service work experience and/or specialized...


  • New Castle, United States Rose International Full time

    Date Posted: 04/22/2024 Hiring Organization: Rose International Position Number: 462718 Job Title: Service Center Representative - Eligibility Specialist Job Location: New Castle, IN, USA, 47362 Work Model: Onsite Shift: Mon-Fri 8:00AM-4:30PM (30 min lunch) Employment Type: Temp to Hire Estimated Duration (In months): 13 Min Hourly Rate...


  • New Castle, United States Youth Opportunity Center Full time

    Job DescriptionJob DescriptionTITLE: Youth Support SpecialistLOCATION: New Castle, INPOSITION SUMMARY (Direct Care Worker)A youth support specialist is responsible for meeting the basic needs of all residents placed under their direct care and supervision. This position requires the ability to develop professional relationships with residents while...


  • New Castle, United States Midatlantic Employers' Association Full time

    Job DescriptionJob DescriptionInside Sales Specialist / Account Management(Sales, Trade Shows, working with Dealers/Brokers/Clients)New Castle, DE(Full Time, Permanent Opportunity)We are growing and have an exciting opportunity available with our Team.Due to our expanding sales, we are seeking am experienced Inside Sales Specialist / Account Manager to join...


  • Rock Hill, United States Cimplx Full time

    Description Cimplx is a specialized technology firm focused in Human Capital Management and the Affordable Care Act (ACA). The Cimplx ACA suite of products assists clients with maintaining ACA compliance and reporting requirements to the IRS. Located in downtown Rock Hill, we are an energetic company looking for future team members who enjoy a fast-paced,...


  • Rock Hill, United States Cimplx Full time

    Description Cimplx is a specialized technology firm focused in Human Capital Management and the Affordable Care Act (ACA). The Cimplx ACA suite of products assists clients with maintaining ACA compliance and reporting requirements to the IRS. Located in downtown Rock Hill, we are an energetic company looking for future team members who enjoy a fast-paced,...


  • Round Rock, United States The Conway Insurance Agency Full time

    Job DescriptionJob DescriptionThis is a $55,000 (or more!) total compensation opportunity including base salary plus bonuses. You are applying to work with one of the best agencies Allstate has to offer! Great leadership, culture, and teamwork. If you have customer service experience, are good on the phone, want flexibility, and are looking for a career with...


  • Little Rock, United States Apex Staffing Full time

    Top Arkansas personal injury firm seeks Legal Intake Specialist to provide amazing customer service and be the first point of contact for potential clients. This is a rewarding job for someone who loves working in a fast-paced, high-volume environment. Essential Duties and Responsibilities : Answer inbound calls in multi-location practice Perform outbound...


  • Little Rock, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionPLC CONTROLS SPECIALISTLittle Rock, AROur client is a global manufacturing company that was founded in the 1880’s. Their Little Rock facility is expanding, and the company has several opportunities for advancement beyond this role. In fact, the job reports directly to the Plant Technical Manager whom we placed there in Sept...


  • Rock Hill, United States Easterseals South Carolina Full time

    **Easterseals South Carolina is looking to hire an Early Intervention Specialist in Rock Hill, SC. This position requires travel to Chester, Lancaster, Rock Hill and York areas.** The Early Intervention Specialist provides special instruction and service coordination services on behalf of parents/caregivers and their children with developmental delays...


  • New Castle, United States DelDOT Full time

    Summary Statement Youth who are new to Delaware's Juvenile Justice System are guided through a bifurcated/non-bifurcated sentencing process. The assessors are responsible for completing a risk/needs assessment for adjudicated delinquent youth and those awaiting sentencing. Additionally, they conduct youth/family interviews, verify collateral...