Customer Service Representative

1 week ago


Norridge, United States First Staff Services Full time
Job DescriptionJob Description

Customer Service Representative (B-to-B)

$20-22/hr. Hybrid – 2 days a week in office/3 remote

Monday thru Friday work schedule.  Current hours 10:30 AM to 7:00 PM

 

Work for an industry leader – Join our team 

We’re looking for a Customer Service Representative with strong interpersonal skills and the energy to work in a fast-paced environment for this global distribution firm.

Our Customer Service Representatives provide support to our field sales team and customers. Primary duties include:

·         Responds to inquiries via phone, email and other internal systems to resolve customer and sales rep issues.

·         Performs order entry, modification, updates and other related activities.

·         Reviews and issues product returns, credit memos and document requests.

 

Qualified individuals will possess strong analytical skills,  excellent written and verbal communication skills are a must, along with a customer service demeanor. 

Must be reliable – attendance and punctuality are important for successful performance.

  • Customer Service work experience

·        1+ years in an in-bound call center environment and SAP is helpful.   

Company DescriptionClose to public transportation off the Blue LineCompany DescriptionClose to public transportation off the Blue Line

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