The Best Job Environment: The Ups Store: Full/part

1 month ago


Norridge, United States The UPS Store Full time

Looking for someone who wants to grow with our location into multi unit locations.
A great oppurtunity for someone who wants to dedicate and focus on growth within our organization.

We have multiple operations we own as franchisees in many different franchises. So one thing we understand is building team culture so that everyone can enjoy their roles. You are not just an employee number to us, you are a NAME to us. As we employ more staff members across our network, we know how to treat each person respecitvely and willing to train and encourage growth. We are looking for individuals to grow with us and grow together.

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

**RESPONSIBILITIES**
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment

**QUALIFICATION**:

- Retail/customer service experience
- Good communication and people skills
- Able to cross sell and up sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Non-smoking environment

**BENEFITS**
- advancement opportunities
- flexible hours

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: 10 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 4 hour shift
- 8 hour shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Work Location: In person



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