Office Manager

2 weeks ago

Charleston, United States Integrity Rise Management LLC Full time
Job DescriptionJob Description

Office Manager

We are seeking an experienced and highly motivated Office Manager to oversee the day-to-day operations of a large apartment complex. The Manager will be responsible for managing all aspects of property management, including leasing, maintenance, resident relations, and financial performance. If you have a proven track record of successful property management, strong leadership skills, and a passion for providing outstanding customer service, we want to hear from you.

Key Responsibilities:

1. Tenant Relations and Lease Management:

  • Serve as the primary point of contact for tenants, addressing inquiries, complaints, and requests in a timely and professional manner.

  • Oversee the lease administration process, including lease signings, renewals, and terminations, ensuring accuracy and compliance with applicable laws.

  • Conduct tenant screenings and coordinate move-in and move-out processes to maintain high occupancy rates

2. Rent Collection and Financial Reporting:

  • Ensure timely rent collection, follow up on late payments, and manage eviction processes when necessary.

  • Prepare and submit regular financial reports detailing income, expenses, and occupancy rates to senior management.

3. Maintenance and Property Upkeep:

  • Supervise the maintenance staff and coordinate with contractors to ensure the property is well-maintained, safe, and visually appealing.

  • Oversee routine and emergency maintenance, repairs, and renovations, ensuring work is completed efficiently and within budget.

  • Conduct regular property inspections to identify maintenance issues and ensure compliance with health and safety standards.

4. Compliance and Legal Responsibilities:

  • Ensure all property operations comply with local, state, and federal laws and regulations, including fair housing laws, safety regulations, and environmental policies.

  • Maintain accurate and organized records for all property transactions, tenant files, and maintenance activities.

5. Marketing and Leasing:

  • Collaborate with leasing agents to develop and implement effective marketing and leasing strategies to attract new tenants and retain existing ones.

  • Monitor local market trends to adjust rental rates and marketing tactics accordingly.

6. Staff Supervision and Development:

  • Lead, manage, and develop the on-site team, including leasing agents and maintenance staff, promoting a collaborative and efficient work environment.

  • Organize training sessions to enhance staff skills and knowledge in property management, customer service, and compliance.

7. Communication and Reporting:

  • Maintain open lines of communication with the Regional or Senior Manager, providing regular updates on property performance, challenges, and opportunities.

  • Collaborate with senior management to set and achieve short-term and long-term goals for the property.

Company DescriptionOur vision is to redefine the property management landscape through unwavering transparency, innovation, and integrity. We aim to set the benchmark for trust and excellence, where property potential is fully realized, communities thrive, and investments flourish under the guidance of our pioneering data-driven and customer-centric approach.Company DescriptionOur vision is to redefine the property management landscape through unwavering transparency, innovation, and integrity. We aim to set the benchmark for trust and excellence, where property potential is fully realized, communities thrive, and investments flourish under the guidance of our pioneering data-driven and customer-centric approach.

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