Surgery Scheduling Coordinator

3 days ago

Lancaster, United States Apollo Surgery Center Full time
Job DescriptionJob DescriptionGastro Care Institute is seeking a Surgery Scheduling Coordinator to join our team that offers an excellent opportunity for personal and professional growth. This position will perform outreach and respond professionally to calls from patients to schedule doctor’s office visits, and/or procedures. Will communicate with patients so that they can understand, recognize their individual needs to provide the highest quality patient experience while maintaining accurate patient notes in our system.
· It is an exciting time and opportunity to join our team

Essential Duties and Responsibilities:

  • Collects complete, accurate and up to date demographic, insurance, prior and current medical history information. Updates all required systems and files immediately upon receipt of updated or new information.
  • Refers all “self-pay” patients to the billing department to set up payment arrangements. If the patient’s account is in collection status, refers the patient to the billing dept. for resolution.
  • Ensures that the appropriate “Prep” process is explained and used, any pre-procedure medications are ordered as per protocol, and that the correct map and location of the appointment and appropriate contact information are sent to the patient.
  • Participates in staff meetings, contributing to the development of patient care improvements, department efficiency and effectiveness.
  • Contacts patients via the “Recall” process to remind them of the need to schedule appointments, following company policy and protocol.
  • In all activities, functions as the patient’s advocate to ensure optimum patient satisfaction with the experience and the care they receive. Always communicates in a non-judgmental, non-discriminatory manner that preserves the patient’s rights and ensures patient satisfaction.
  • Always refers any event regarding patient dissatisfaction to the lead, supervisor, or manager.
  • Performs other tasks, projects and assignments as requested by the management team.
Knowledge, Skills, and Abilities:

  • Maintains up-to-date knowledge levels in his/her assigned areas of responsibility.
  • Understands and complies with company policies as outlined in the Employee Handbook and Company Compliance Plan.
  • Understands company operations beyond his/her own area of responsibility and uses this knowledge to assist and support other parts of the organization. Is aware of his/her own strengths and weaknesses.
  • Accepts feedback and takes action to enhance his/her strengths and improve areas that need attention.
  • Accepts accountability for the achievement of his/her assigned departmental and individual goals and objectives.
  • Develops new methods and/or modifies existing processes to streamline tasks and improve department efficiency.
  • Can be depended upon to be at work according to his/her assigned schedule, and to use the time and attendance system according to established requirements.
  • Establishes and maintains professional and positive relationships with all members of the company, outside organizations, clients, providers, patients and any other individual or organization necessary to effectively perform the duties and responsibilities of the position
  • Maintains absolute confidentiality of all company and patient information in all situations and activities.
  • Demonstrates positive support for the mission and values of the company in all situations.
Minimum Qualifications:

  • High School Diploma or equivalent
  • 1 – 2 years’ experience as a patient scheduler, (GI experience preferred).
  • Excellent verbal and written communication skills, particularly in a telephone environment.
  • Excellent ability to handle pressure situations and diffuse problems. High level team spirit and dedication to teamwork and to patient satisfaction.
  • Beginning to Intermediate computer skills and knowledge of Outlook, with EMR experience preferred.
  • Bilingual – Spanish (preferred)
  • Medical Assistant Certificate (Preferred)
Physical Demands and Work Environment:

  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances.
  • Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Healthcare setting:

  • Outpatient
Medical specialties:

  • Gastroenterology
  • Surgery
Schedule:

  • Day shift
  • Monday to Friday
Ability to commute/relocate:

  • Lancaster, CA 93534: Reliably commute or planning to relocate before starting work (Required)
Experience:

  • Customer service (Required)
  • Medical terminology (Required)
  • Computer skills (Required)
Language:

  • Spanish (Required)
Work Location: In person

  • Surgery Scheduling Coordinator

    3 days ago

    Lancaster, United States Apollo Surgery Center Full time

    Job DescriptionJob DescriptionGastro Care Institute is seeking a Surgery Scheduling Coordinator to join our team that offers an excellent opportunity for personal and professional growth. This position will perform outreach and respond professionally to calls from patients to schedule doctors office visits, and/or procedures. Will communicate with patients...

  • Lead Surgery Scheduler- Orthopedics

    4 weeks ago

    Lancaster, United States University of Pittsburgh Medical Center Full time

    Purpose: Coordinate and schedule patients for in-patient and outpatient surgical procedures. Provides leadership for all surgery schedulers. Responsibilities: * Provide patients with pre and postoperative instruction according to service specific guidelines. Schedule post-operative appointments and appointments to review testing ordered by physician. *...

  • Lead Surgery Scheduler- Orthopedics

    4 weeks ago

    Lancaster, United States UPMC Full time

    **Purpose:** Coordinate and schedule patients for in-patient and outpatient surgical procedures. Provides leadership for all surgery schedulers. **Responsibilities:** + Provide patients with pre and postoperative instruction according to service specific guidelines. Schedule post-operative appointments and appointments to review testing ordered by...

  • Oral Surgery Care Coordinator

    7 days ago

    Lancaster, United States Smilebuilderz Full time

    Job Type Full-time Description Smilebuilderz MissionTo develop an elite team of professionalsthat set the standard for providingquality oral healthcare solutions.Through our consistent professionalismand effectiveness, we will become admired byour peers and respected by our patients. As an oral surgery care coordinator your primary responsibility will be to...

  • Front Desk and Scheduling Receptionist

    2 weeks ago

    Lancaster, United States Conestoga Oral Surgery Full time

    Our busy, seven doctor, multi-location oral surgery practice is looking for a hard-working and patient-focused scheduling representative. Applicants that have medical office, dental, or oral surgery scheduling and front desk experience, along with strong interpersonal and data-entry skills, are preferred. Our hours of operation are Monday through Thursday...

  • Ambulatory Surgery Center Registered Nurse Per Diem

    4 weeks ago

    Lancaster, United States Apollo Surgery Center Full time

    Job DescriptionJob DescriptionApollo Surgery Center is a GI Endoscopy center located in Lancaster, CA. We are seeking a per diem registered nurse to join our team that offers an excellent opportunity for personal and professional growth. The Ambulatory Surgery Center RN will be responsible for assessing, planning, implementing and coordinating patient care...

  • Ambulatory Surgery Center Registered Nurse Per Diem

    4 weeks ago

    Lancaster, United States Apollo Surgery Center Full time

    Job DescriptionJob DescriptionApollo Surgery Center is a GI Endoscopy center located in Lancaster, CA. We are seeking a per diem registered nurse to join our team that offers an excellent opportunity for personal and professional growth. The Ambulatory Surgery Center RN will be responsible for assessing, planning, implementing and coordinating patient care...

  • Scheduling Coordinator

    3 weeks ago

    Lancaster, United States Quality Health Care, Inc. Full time

    **Exciting and Committed Home Care Agency is seeking a Staff Scheduler for our office in Lancaster, PA.** The primary purpose of the job position is to coordinate the placement of caregivers to clients. Join our leadership development program and make a career here! **Amazing office, meaningful work, great benefits!** **Benefits**: - 401(k) - 401(k)...

  • Scheduling Coordinator

    2 weeks ago

    Lancaster, Pennsylvania, United States Quality Health Care, Inc. Full time

    Exciting and Committed Home Care Agency is seeking a Staff Scheduler for our office in Lancaster, PA.The primary purpose of the job position is to coordinate the placement of caregivers to clients.Join our leadership development program and make a career hereAmazing office, meaningful work, great benefitsBenefits: 401(k) 401(k) matching Vision insurance...

  • Procedure Scheduler

    3 days ago

    Lancaster, United States Gastro Care Institute Full time

    Job DescriptionJob DescriptionBenefits/PerksFull TimeCompetitive CompensationBenefits after 90 daysJob SummaryWe are seeking a Procedure Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating...

  • Procedure Scheduler

    2 weeks ago

    Lancaster, United States Lancaster General Health Full time

    **Summary** ***:The Procedure Scheduler schedules patients for surgery or specialty procedures, maintains an understanding of the procedures being performed, and schedules each procedure in accordance with the operating and/or managing physician’s schedule. HOURS: Schedule may vary from 7:30am-4:00pm or 8:30am-5:00pm. Currently no evenings, weekends, or...

  • Surgical Coordinator

    4 weeks ago

    Lancaster, United States Orthopedic Associates of Lancaster Full time

    Orthopedic Associates of Lancaster (OAL) is one of the most respected orthopedic practices in the area, providing trusted care for generations throughout Central Pennsylvania. We currently have locations in Lancaster, Willow Street, Manheim, Lebanon, and Ephrata, PA. OAL is a progressive practice that prides itself on quality service and patient care. **OAL...

  • First Impressions Coordinator

    2 weeks ago

    Lancaster, United States Lancaster Oral Surgery Group Full time

    LOSG provides high-quality patient care in a comfortable and friendly environment in multiple practices through out Central PA. We are looking for a rockstar First Impressions Coordinator to contribute to this mission and help build brighter smiles for our patients. In this role, team members will be responsible for setting the foundation for our patient...

  • Procedure Scheduler Surgical Group

    2 weeks ago

    Lancaster, United States Lancaster General Health Full time

    **Summary** ***:The Procedure Scheduler schedules patients for surgery or specialty procedures, maintains an understanding of the procedures being performed, and schedules each procedure in accordance with the operating and/or managing physician’s schedule. HOURS: 40 hours/week Full time day shift. Hours vary 8am-4:30pm or 8:30am-5pm. No holidays or...

  • Registered Nurse

    3 weeks ago

    Lancaster, United States Children's Dental Surgery Full time

    **Pay range**:$40-$42/ hour/ Per Diem If you are a compassionate Registered Nurse (RN) with a passion for pediatric care, we have an exciting opportunity for you at our Lancaster Surgery Center! Join our team where we prioritize exceptional patient care and offer a nurturing environment for our team. As an RN with us, you'll play a pivotal role in...

  • Dental Assistant

    3 weeks ago

    Lancaster, United States Conestoga Oral Surgery Full time

    Our busy, seven doctor, multi-location oral surgery practice is looking for a strong, hard-working, patient-focused dental assistant that is x-ray certified. New graduates are encouraged to apply. The applicant must have good interpersonal skills, strong data entry ability, and be a team player within the office setting. We have a paid twelve week training...

  • LVN Staff Nurse

    2 weeks ago

    Lancaster, California, United States Apollo Surgery Center Full time

    Benefits:401(k)Competitive salaryPaid time offJob descriptionApollo Surgery Center is seeking a Licensed Vocational Nurse to join our team that offers an excellent opportunity for personal and professional growth. The LVN will provide nursing care, under the direct supervision of a registered nurse (RN) or physician, in accordance with the legal scope of...

  • LVN Staff Nurse

    4 weeks ago

    Lancaster, United States Apollo Surgery Center Full time

    Benefits: 401(k) Competitive salary Paid time off Job description Apollo Surgery Center is seeking a Licensed Vocational Nurse to join our team that offers an excellent opportunity for personal and professional growth. The LVN will provide nursing care, under the direct supervision of a registered nurse (RN) or physician, in accordance with the legal scope...

  • LVN Staff Nurse

    4 weeks ago

    Lancaster, United States Apollo Surgery Center Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryPaid time offJob descriptionApollo Surgery Center is seeking a Licensed Vocational Nurse to join our team that offers an excellent opportunity for personal and professional growth. The LVN will provide nursing care, under the direct supervision of a registered nurse (RN) or physician, in...

  • LVN Staff Nurse

    3 weeks ago

    Lancaster, United States Apollo Surgery Center Full time

    Benefits: 401(k) Competitive salary Paid time off Job descriptionApollo Surgery Center is seeking a Licensed Vocational Nurse to join our team that offers an excellent opportunity for personal and professional growth. The LVN will provide nursing care, under the direct supervision of a registered nurse (RN) or physician, in accordance...