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Automotive Service Receptionist
1 month ago
Description
Position Title: Automotive Service Receptionist
Location: Delray Beach
JOIN OUR Schumacher Family
Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida. Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. Through this growth, we’ve never lost track of what made us successful for over 50 years: a strong focus on putting our customers and community first in everything we do.
We are looking for dedicated, motivated, and top talent. Our philosophy is to always promote from within and advance and reward hard-working individuals. We offer the best compensation in the industry here in South Florida, and excellent benefit packages for our employees.
Why Choose Us? Here's just a few to mention…….
- Brand Icon Company in business for over “52 years."
- Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
- Free Basic Life Insurance
- Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
- Employee Assistance Program (Consulting Services, Work/Life Balance Support)
- 401K Savings and Retirement plan with company match
- Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
- Family Fund, a company contribution to support employees with medical hardships
- Degrees at Work Program; earn your Bachelor’s or Master’s degree along with books for FREE at our Delray location
- Discounts to our employees on vehicles, service, and parts
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
If you are looking to make a difference and want to join a family company that appreciates and cares for its employees by rewarding hard work and commitment, Schumacher is the place.
Position Description:
The Service Receptionist receives callers at the dealership, determines the nature of their business and directs callers to their destination. Greets customers outside and inside. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
ESSENTIAL JOB RESPONSIBILITIES
- Greets customers both inside and outside and determines the nature of their visit.
- Provides customer with daily updates to assist estimates.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional, friendly, and efficient manner.
- Communicates messages to the appropriate parties in a timely manner.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Other tasks as assigned by Management.
WHO ARE WE LOOKING FOR?
- A professional with the ability to read and comprehend simple instructions, short correspondence, and memos.
- A professional with the ability to ready and interpret documents.
- A professional with the ability to write routine reports and correspondence.
- Proficient computer skills and attention to detail.
- Excellent written and oral communication skills.
- Positive attitude.
- Strong work ethic.
- Fluent in English.
All applicants must pass pre-employment testing to qualify for employment.
Pre-Employment testing includes a successful background check and drug testing.
Schedule:
- 8-hour shift
- 5 Day Schedule
- Weekdays from 8am - 5pm
- Saturdays 8am - 3pm
Education/Requirements:
- High school or equivalent
Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
