Japanese/English Bilingual Relocation Assistant #11388

4 weeks ago


Arlington Heights, United States Actus Consulting Group Full time
Job DescriptionJob Description

[Overview]
Take care of various duties in the Chicago office, including but not limited to customer care and sales assistance / administrative duties.

[Essential Job Duties]
Take care of various duties in the Chicago office, including but not limited to:

* Customer care for Chicago, Detroit and Boston Offices:
- Take care of incoming phone calls and e-mail correspondences with customers regards to rental properties, service apartment etc.- Follow up customers about move-out and renewal, etc.

* Sales Assistance / Administrative Assistance:
- Customer information data entry- Invoicing- Office equipment management

様々な業務が含まれる:
カスタマーケア (Chicago, Detroit and Boston Office):
顧客からのメール/電話対応(賃貸物件・サービスアパート、退去/更新のフォロー等)営業補佐・事務全般:顧客データの入力、請求書発行、オフィス関連の備品管理等

[Other Job Duties]
* Support Relocation Consultant (Agent) when needed (Working outside of the office for approximately 20
- 40% depending on the season) :
- Upon the customer's request, sort the property information and provide the data
- Accompany the Relocation Consultant for viewing- move-in walk through

* Other duties:
- General e-mail correspondences
- Greet and take care of the visitors

必要な時にエージェントサポート (時期に依って変化があるが、約20 - 40% 外勤):
顧客の問合せに応じて物件情報の選別やデータ提供、内見同行、入居ウォークスルー等 その他:日常的なメール対応や電話対応、来客対応など

[Requirements]
Basic PC skills
Proficient in business level Japanese and English Japanese
Driver's license / Own a vehicle (required to visit clients by own car, gas will be paid by company)
Need to obtain Illinois Real Estate Salesperson License in the near future.

[Preference]
Real estate salesperson license, Customer service experience, Inside sales experience, Field sales experience
 



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