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Customer Service Representative
7 days ago
Customer Service Representative
Direct Hire Opportunity base + Bonus Potential
Nashville, TN 37214
Customer Service Representative Job Summary: We are looking for a highly organized and proactive Customer Service Representative CSR / Sales Support Specialist to assist our sales team with administrative and clerical tasks to enhance customer acquisition and retention.
Customer Service Representative Key Responsibilities:
- Serve as the primary contact for customer orders, forecasts, and shipment tracking.
- Communicate frequently with customers and suppliers to address inquiries and resolve issues.
- Manage vendor and customer accounts, ensuring timely invoice processing and payment collection via SAP/Excel.
- Oversee and reconcile inventory levels, prepare inventory reports, and address shortages.
- Coordinate warehousing and transportation, negotiate freight rates, and ensure timely delivery of goods. Prepare customs shipping documents.
- Input sales orders, delivery orders, sales postings, and print invoices. Maintain MRP/FSS systems and register parts and prices.
- Ensure timely payment of invoices and generate accounting reports.
Customer Service Representative Skills and Qualifications:
- Proven customer service experience with a strong ability to meet customer needs.
- Proficient in SAP and Microsoft Office applications.
- Strong problem-solving, communication, and organizational skills.
- Ability to work independently and adapt to integrated accounting and material management software.
Customer Service Representative Education and Experience:
- Bachelor’s degree is required.
- 3 years of relevant experience.
If you are detail-oriented with excellent customer service skills and the ability to manage multiple tasks efficiently, we invite you to apply.
#1938
Excellent benefits and great culture. The benefits provided by the company are competitive, and the potential for growth and development is high. This is a great chance to work with and learn from experienced professionals in the manufacturing industry and to be part of a team that is dedicated to providing innovative solutions. Furthermore, the company provides a positive working environment and supports its employees in their career development.Company DescriptionWe offer great compensation, great benefits, room for growth, and a strong team culture.\r
Excellent benefits and great culture. The benefits provided by the company are competitive, and the potential for growth and development is high. This is a great chance to work with and learn from experienced professionals in the manufacturing industry and to be part of a team that is dedicated to providing innovative solutions. Furthermore, the company provides a positive working environment and supports its employees in their career development.
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