Dispatcher
3 weeks ago
Objectives of this role
- Serve as an intermediary between callers and units in the field to ensure that needed services and products are delivered
- Assuage the distress of customers or members of the public during conflicts or crises
- Maintain up-to-date call logs or dispatching software to track ingoing and outgoing information
Responsibilities
- Liaise with major contracted customers
- Oversee vehicle scheduling and routes, dispatch vehicles, and provide timely information to drivers
- Report all scheduling and driver complaints to the appropriate location manager
- Provide solutions for drop-off and pickup problems
- Assist with the supervision of day-to-day operations
Required skills and qualifications
- Strong communication and interpersonal skills
- High fluency with computers and current software
- Ability to remain calm and deliver clear instructions under pressure
Preferred skills and qualifications
- Proficiency with radio dispatch equipment
- Ability to multitask effectively
- Excellent decision-making skills
Medical, Dental, and Vision Insurance
Life Insurance
401(k)
Paid Sick Time, Paid Holidays & Paid Vacation
Career Advancement and Growth OpportunitiesCompany DescriptionWhat We Offer \r
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Medical, Dental, and Vision Insurance\r
Life Insurance\r
401(k) \r
Paid Sick Time, Paid Holidays & Paid Vacation\r
Career Advancement and Growth Opportunities
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