Customer Service Receptionist
3 weeks ago
We are seeking a Customer Service Receptionist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Answer Phone calls, respond to emails
- Help Customers with insurance claims
- Schedule customer appointments
- Greet and assist Walk-in customers
- Plan and Route technicians schedules
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Professional dress attire
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