Outbound Call Center Rep
2 weeks ago
Overview
Are you interested in research and investigative services? Do you enjoy being on the phone and performing independent computer work? Would you like to work in the background screening industry? If so, this is the job for you
At Vertical Screen, Inc., we perform background checks so our clients’ job applicants can get hired. As a Verification Researcher, you will be an important part of this process
We are looking for detail-oriented researchers to investigate the employment and education histories of our clients’ job applicants. These verifications take place in a unique call center environment, where researchers make outbound calls without any sales or solicitation involved.
Other job duties include reviewing and evaluating documentation and information needed for the background screening process and maintaining and documenting detailed notes in system regarding correspondence with applicants.
This is an on-site position out of Warminster, PA with the hours of 10am-6pm M-F. This position pays $15.00hr.
#ZR
Responsibilities
- Verify education and employment history as well as conduct reference interviews
- Conduct research via outbound calls, fax, email, internet and online database searches
- Master the proprietary software to accurately transcribe verified information and notes
- Meet pre-established production goals
Qualifications
- Must be able to work in a fast paced, inbound/outbound call center environment
- Ability to multitask
- Strong attention to detail
- Ability to efficiently operate and navigate a computer and internal software
- Excellent verbal and written communication skills
- Must be proficient in Microsoft Office
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