Drug Testing Call Center Representative
3 weeks ago
Overview
Are you interested in an exciting, fast-paced job with great potential for growth? Have you ever considered working in a background screening industry? If so, this is the job for you
At Vertical Screen, Inc., we perform background checks so our clients’ job applicants can get hired. As an Occupational Health Services Representative, you will be an important part of this process
We are looking for service-oriented representatives to provide assistance to callers via phone support and research. We handle a variety of time-sensitive requests, so effective communication skills are essential to what we do. While a prior background in healthcare or knowledge of healthcare terminology is useful, it is not required.
This position helps make a difference in people’s lives and provides a sense of satisfaction knowing you helped get people back to work. You will also be part of a great team that cares about the people they serve and takes pride in what they do
This is an on-site position in Warminster, PA, paying $15.00hr, with the hours of 2pm-10pm M-F.
#ZR
Responsibilities
- Handle a high volume of inbound or outbound calls
- Evaluate documentation and information needed
- Processing and following up on invoices and faxes
- Administrative duties such as filing, scanning, and mailing different types of documents
- Maintain and document detailed notes in system regarding correspondence with applicants
Qualifications
- Must be able to work in a fast paced, inbound/outbound call center environment
- Ability to multitask
- Strong attention to detail
- Ability to efficiently operate and navigate a computer and internal software
- Excellent verbal and written communication skills
- Must be proficient in Microsoft Office
- Fluency in Spanish a plus
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